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Role: Reception Coordinator
Salary: £28,000 per annum
Hours: Full-time, office-based, 08:30 AM to 16:30 PM
Role Summary
The Reception Coordinator plays a key role in supporting the smooth day-to-day operation of the office. The position is responsible for coordinating office hospitality, managing reception activities, and providing general administrative support under the direction of the Office Manager.
The role requires a professional, organised, and service-oriented individual who is able to manage multiple responsibilities within a structured office environment.
Key Responsibilities
Reception & Front-of-House
• Serve as the first point of contact for visitors, ensuring a professional and welcoming experience.
• Answer and direct incoming telephone calls and emails appropriately.
• Manage visitor sign-in procedures and meeting room bookings.
• Receive and distribute deliveries and post.
Office Support
• Provide day-to-day administrative and operational support to the Office Manager.
• Assist with diary coordination and internal scheduling as required.
• Ensure reception, meeting rooms, and communal areas are consistently maintained to a professional standard.
• Identify and escalate operational issues to the Office Manager in a timely manner.
Skills & Experience
• Previous experience in office hospitality, reception, or a similar support role.
• Strong organisational and time management skills.
• Ability to prioritise tasks and work effectively in a busy office environment.
• Professional communication skills, both written and verbal.
• Basic food hygiene knowledge or willingness to obtain relevant certification.
Personal Attributes
• Professional, reliable, and punctual.
• Proactive and solution-focused.
• Able to work independently while following established processes.
• Discreet and respectful of confidential information.
• Collaborative and supportive team member.
Benefits