Reception Supervisor

Harrogate, England, United Kingdom

7/8/2025

A great opportunity has arisen for a good and caring communicator with excellent interpersonal skills to lead our friendly dynamic reception team at YorSexual Health Harrogate - part of York and Scarborough Teaching Hospitals NHS Foundation Trust.

The successful candidate will be the first point of contact for our service users and should be able to demonstrate an effective level of communication whilst acting with empathy in what can be an emotional or difficult situation. You will need to be self-motivated, and a good team player and you will also be first contact for staff on a day-to-day basis for the reception team.

This is a great opportunity to join the NHS to support its work and enjoy the staff benefits that this brings.

Please do feel free to call us for an informal chat about the role to find out more about it!

Duties Will Include But Not Be Limited To

• Registering and booking patients using our stand alone computer system.
• Providing administration support to the multidisciplinary team.
• Providing administration support to the HIV clinicians
• Undertaking supervisory duties and line management for the Reception team, including Annual Leave, Rotas, E-Roster
• Liaising with clinical and admin teams to provide excellent service for all our Service Users
• Core hours will include shifts until 8pm on a rota basis
  
  

Experience of working in a healthcare setting and some reception knowledge would be desirable, though not essential. Supervisory or equivalent experience is desired. Full training will be given on our stand-alone IT system.

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
  
  

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details / informal visits contact: Name: Nicola Gibson Job title: Clinical Support Co-Ordinator- Workforce Email address: [email protected] Telephone number: 01904 725618

Nikki Foster - Service Manager

[email protected]