Receptionist - 12342 - 1

Brunel Sport is seeking an organised Receptionist to join our Sports Department. You’ll be the first point of contact for students, staff and visitors at our Sports Centre and Indoor Athletics Centre, delivering excellent customer service and supporting day-to-day operations.

College / Directorate

Directorate of Commercial Services

Department

Sports, Retail, Grounds, Science Park and Hotel

Full Time / Part Time

Full Time

Posted Date

21/08/2025

Closing Date

11/09/2025

Ref No

4925

Documents

• Job Description (PDF , 317.14kb)
  
  
  

Position Title: Receptionist – 12342 – 1

Department: Brunel Sport – Commercial Services

Location: Brunel University of London, Uxbridge Campus

Salary: Grade G4 from: £27,408 to £28,241 per annum inclusive of London Weighting with potential to progress to £28,846 per annum inclusive of London Weighting through sustained exceptional contribution. (Pro-rata for Part-time)

Hours: Full-time (35 hours per week, shift pattern including weekends)

Contract Type: Permanent

Brunel University of London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits. For more information please visit: https://www.brunel.ac.uk/about/our-history/home

Brunel University Sport www.brunel.ac.uk/sport

Brunel Sport is seeking an organised Receptionist to join our Sports Department. You’ll be the first point of contact for students, staff and visitors at our Sports Centre and Indoor Athletics Centre, delivering excellent customer service and supporting day-to-day operations.

Key Responsibilities

• Manage reception desk enquiries (in person, phone, email)
• Process bookings, memberships, and payments using our Gladstone Leisure system
• Maintain the Sports Centre email inbox responding to all enquiries in a timely manner
• Support various daily admin tasks and liaise with the wider sports team
• Maintain tidy, welcoming reception areas
• Follow safety and emergency procedures
  
  
  

What You’ll Need

• Experience in customer service and admin
• Strong IT and communication skills
• Ability to stay calm and professional in a busy environment
• Aligned with Brunel’s values: Open, Courageous, Inventive
  
  
  

We offer a supportive team, great facilities, and development opportunities. If you have a passion for fitness and love helping people make a positive difference to their wellbeing then we would love to hear from you.

Closing date for applications: 11 September 2025

For further details about the post including the Job Description and Person Specification and to apply please visit https://careers.brunel.ac.uk

If you have any technical issues please contact us at: [email protected]

All Applicants should be eligible to live and work in the UK.

Brunel University London is fully committed to creating and sustaining a fully inclusive workforce culture. We welcome applicants from all backgrounds and communities, we particularly welcome applicants who are currently under- represented in our workforce.