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We’re looking for a friendly and proactive individual to become a key part of our team as a Receptionist/Administrator within the Neurology Department at York Teaching Hospital.
As the first point of contact for patients, families, and visitors, you’ll play a vital role in ensuring a warm and professional welcome to our service. You’ll provide essential administrative support to help our department run smoothly and efficiently.
What We’re Looking For
- Excellent communication skills with a kind, empathetic approach
- A positive team player with a can-do attitude
- Previous experience in a healthcare or reception setting would be desirable but is not essential
- Confidence using computer systems and managing administrative tasks
This is a fantastic opportunity to be part of a supportive and dynamic team, making a real difference to the patient experience.
To learn more about the role and what we’re looking for, please read the full Job Description and Person Specification attached to this vacancy.
The successful candidate will provide a range of basic Clerical support, including:
- Meeting with patients on reception, and helping with appointments and queries
- Use the e-referral software to process new patient referrals in the required time frame
- Monitor all the departmental email inboxes.
- Receive general enquiries, which could be as the first point of contact including, patients, visitors, staff and others.
Our Benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of provider
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
For further details / informal visits contact: Name: Amanda Chappell Job title: Service Manager Email address:
[email protected] Telephone number: 01904 724594
