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Job Title: Receptionist
Salary: £12.33 per hour
Location: Garston Veterinary Group, five branches
Job Type: Permanent
Hours: 40 hours per week over four days. Shift patterns are variable but rota will be published 2 months in advance. Typically, this will be 7.30am until 6.00pm, 8.00am until 6.30pm or 8.30am until 7pm with a 30-minute lunch break. 1:4 Saturdays required.
We have an exciting opportunity for a Receptionist to join the fantastic team at Garston Veterinary Group, Somerset.
We are looking for enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. You will be responsible for welcoming clients and their pets to the practice in a warm, professional manner and providing support to our friendly team.
This is a busy, varied role so previous experience would be preferable but not necessary.
Roles And Responsibilities Include
- Welcoming clients and their pets in a warm, professional manner
- Managing the diary; booking in appointments and surgical procedures
- Answering a range of client questions via email and telephone
- Pro-active communication between clients and colleagues to ensure the day runs smoothly
- Administration duties e.g. scanning paperwork, filling in forms etc
- Processing prescription requests
- Taking payments
- Promoting offers and services
- Ensuring that reception is clean and well-stocked
Benefits include
- 5 weeks holiday plus bank holidays and Birthday Leave
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
About Us
Garston Veterinary Group is comprised of five practices across Somerset, each with an experienced team dedicated to the treatment of domestic pets.
We aim to provide the best quality of care, and we invest heavily in training, the latest equipment and modern facilities in order to do so.
We're a social group, frequently organising events throughout the year to bring together our company culture and support mental well-being.
We also support local charities, including Cats Protection, Guide Dogs and raised money for Youth Adventure Group.
