Receptionist

Job Title: Receptionist

Location: Bristol

Role Type: Permanent – Part Time, 22.5 hours per week

Role ID: 18740

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Receptionist at our Bristol site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

Role Purpose:

As a member of the Bristol Site Team, you will undertake a range of reception duties across the business, always presenting a positive image of QinetiQ and ensuring that processes and procedures are followed.

This will be a part-time position (22.5 hrs) with set hours for the Reception duties:

0730-1600 on Tuesday, Wednesday, and Thursday.

The list of accountabilities details tasks which the role holder may be required to undertake. This list is not exhaustive, and the role holder may be required to undertake other related tasks appropriate to their level of seniority.

Key Accountabilities:

• Providing reception service and assistance to internal and external customers.
• Communicates and exchange information using tact and diplomacy.
• Administration and support of visitor and event bookings using standard procedures and in line with health and safety and security requirements.
• Liaising effectively with visitor hosts.
• Maintaining a range of records, entering, collating and organising data using standard methods to assist with data analysis.
• Support Site Co-ordinator to ensure site and security information for the site are up to date.
• Ordering of office consumables.
• Sending and receiving of mail or goods using standard security and safety procedures.
• Demonstrates understanding of the concepts of the Site Team and has awareness of other business areas.
• Identifying and communicate continuous improvement opportunities within own role and tasks, and assistance with the implementation of the improvement.
• Carrying out any additional duties, as requested by the HoS and Site Co-ordinator.
• Providing holiday/sickness cover for other members of the Reception Team as and when required.

Key Capabilities/Knowledge:

1. Excellent interpersonal and communication skills.

2. Good working knowledge of Microsoft Word and Outlook.

3. Good organisational skills with the ability to multi-task.

4. An excellent team player.

5. Attention to detail.

6. Willingness to learn new skills and processes.

7. A commitment to continuous improvement both personal and process.

8. Commitment to delivering excellent customer service.

Experience & Qualifications:

Essential:

• Experience within a reception/customer service role.
• Role will require security clearance through Defence Vetting Agency. This will be arranged by QinetiQ

Desirable:

• Business admin or customer service qualification to NVQ Level 3.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits:

• Matched contribution pension scheme, with life assurance
• Competitive holiday allowance, with the option to purchase additional days
• Compressed working option with Friday afternoons or alternative Fridays off
• Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Force Covenant
• Volunteering Opportunities - helping charities and local community

Our Recruitment Process:

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. Several roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Please note that all applicants for this role must be eligible for SC clearance, as a minimum.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)