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An exciting opportunity has arisen to join the Amberley Unit at Worthing Hospital, supporting patient administration on the Trust PAS system, and be a welcome face when our patients arrive in the unit. You will work with other administrative and clinical colleagues to support the effective running of the reception/administration team
- To receive, admit and discharge patients using the patient administration system .
- To receive and make telephone calls on behalf of the unit referring these as appropriate.
- To collect essential information and communicate with the appropriate member of staff.
- To participate in the use of IT and electronic clinical systems within the department keeping computer-based information up to date and amended as necessary.
- Order supplies and equipment at the direction of the unit Manager.
- Daily interactions with patients at all levels, face to face, letter or via the telephone.
- Deal with telephone enquiries, arranging appointments with patients.
- Dealing with difficult situations where patients or visitors may be worried or distressed.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
For further details / informal visits contact: Name: Grace Brunt Job title: Ward Manager Email address:
[email protected] Telephone number: 01903 205111
Amberley unit via switchboard
