Are you a patient focused problem solver, have customer service and IT skills?
Would you like a working pattern that includes evenings and weekends?
If so, this could be the role for you!
The Urgent Care Service provides cover for GP Out of Hours and Minor Injuries a across Oxfordshire .
This role is offered on a part time basis with a minimum of 22.5 hours per week up to full time 37.5 hours per week. Evenings/weekends/bank holidays work is required.
Shifts will be across the 6 bases of the service (Abingdon, Bicester, Banbury, Oxford, Witney, Henley) taking into consideration distance. Main shifts currently available are overnights in Banbury and Oxford (23:00-08:00) but several weekend and evening shifts are available around the county.
The cover needed is between 18:15 and 08:00 every day and 18:15 on Friday to 08:00 on Monday (or day after BH) with shifts of 5 hours, extendable up to 13 hours. Overnight period starts at 23:00 and terminates at 8:00. There might be some extra offer for shifts during the day in the MIUs to cover for holidays and sickness of relevant receptionist and extra shifts available via NHSP.
The role is dual, both reception and driving skills are required.
Day and evening shifts are both a receptionist and a driver, while during the night the successful candidate will be required to cover both roles (reception, administrative duties and driving the GP/Clinician in case of a Home Visit).
- Undertake any general administrative and reception work in MIU, FAU and GP OOH as required.
- Ensure that consulting rooms and reception areas are kept tidy and adequately equipped at the start and end of each shift, including shredding of all patients' notes
- Liaise with the Duty Desk Administrator and the Patient Flow Coordinator to ensure a safe and efficient patient centred service
- Answering the phone, including the HCP line and the EOL line and adding patients to the system when required
- Ensure medications and prescriptions are kept secure at all time and escalate concerns to the Urgent Care Coordinator
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, pro rata, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
For further details / informal visits contact: Name: Marina Pirina Job title: Unit Manager Email address:
[email protected] Telephone number: 01865903189
Informal visits or conversations are encouraged should you wish to find out more!
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
