Since 2004, weve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.2 billion for a broad range of investors across five key investment strategies: Social Housing, Clean Heat, Energy, Private Credit and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients.
There are 220+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. Thats why were a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'.
If this sounds like an environment where you would flourish, then read on
The Role
The Receptionist and Office Coordinator plays a key role in delivering an exceptional experience for all visitors and colleagues at Triple Point. Acting as the face of the company, this role is responsible for managing client-facing meeting rooms, handling incoming communications, and providing day-to-day support to ensure the workplace runs smoothly. A strong eye for detail, the ability to manage multiple tasks, and a proactive mindset are essential for success in this position. This role is part of a reception team and you will be required on both Monday and Friday.
Key Responsibilities
- Warmly welcome all visitors and ensure a professional, friendly, and personalised experience.
- Coordinate meeting room bookings and provide basic technical support when needed.
- Ensure meeting rooms are clean, set up appropriately, and refreshed throughout the day.
- Serve as a central point of contact for office-related queries from both colleagues and guests.
- Prepare and share daily guest lists with building management for expected visitors.
- Take on responsibilities as a trained First Aider and Fire Warden (training provided).
- Monitor and respond to messages in the reception email inbox in a timely and professional manner.
- Manage the distribution and tracking of security access passes.
- Support the coordination and delivery of internal and external events (lieu time will be accrued for out-of-hours work).
- Answer switchboard calls promptly (within three rings) and follow up on missed calls.
- Receive, sort, and distribute post and parcels efficiently.
- Maintain adequate stock of office stationery and supplies.
- Order and prepare catering for meetings as required.
- Book couriers and taxis as needed.
- Keep the reception area, communal office spaces, and kitchen tidy and well-presented.
- Provide basic maintenance and troubleshooting for printers and coffee machines.
- Carry out general administrative tasks and ad hoc support as needed.
Skills And Experience
- Previous experience in a receptionist, office coordinator, or similar front-of-house role within a professional and fast-paced environment.
- Strong communication skills, both written and verbal.
- Excellent organisational skills and ability to prioritise tasks effectively.
- Confident using desk and meeting room booking systems.
- Detail-oriented, with the ability to multitask calmly and efficiently.
Attributes and Competencies
- Proactive, reliable, and self-motivated.
- A collaborative team member who is also comfortable working independently.
- Creative and solution-focused, with the confidence to suggest improvements.
- Adaptable and comfortable in a dynamic, fast-moving workplace.
- Strong interpersonal skills, with the ability to build positive relationships with colleagues and visitors alike.
- Professional, approachable, and committed to delivering excellent service.
- Willing to take initiative and support wider office needs as they arise.
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