Full time: 37.5hrs per week
Interview date: 16th February 2026
Main duties of the job
The post holder will deliver a high-quality reception and support service within the Rheumatology Outpatients Department. As such, it is essential to have effective communication skills when liaising with patients, their relatives, the general public, and a diverse range of multi-professional staff both internal and external to the Trust.
The candidate will serve as the first point of contact for all appointment bookings and will liaise with relevant clinicians as appropriate. It will also be the administrator's responsibility to ensure accurate and timely entry of patient information into the Patient Administration System (PAS), adhering to the principles of 'real-time data entry'. Additionally, the post holder will be expected to provide support and cover for the waiting list coordinator in managing bookings for the Rheumatology Day Unit.
About Us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
