Recovery Coordinator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator to join our First Step Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Where Remote role with occasional travel to the office. This role covers West Sussex, East Sussex, and West Kent, acting as the first point of contact for people using our services.

Full Time Hours 37.5 per week

Full Time Salary Range £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time)

• Please note Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
  
  
  

About the role

• To provide an excellent first point of contact to all communication into West Kent, West Sussex and East Sussex drug and alcohol services
• To carry out telephone triage assessments and provide advice and brief interventions as required
• To route incoming calls to appropriate destination
• To ensure all relevant information is recorded on CRIIS where required
• To listen and look after the needs of the service user, professionals, and partners, showing a ‘can do’ attitude at all times
• Document all call information according to standard operating procedures
  
  
  

About you

• Extensive knowledge of statutory and non-statutory health and social care services in West Sussex, West Kent, and East Sussex
• Excellent knowledge of Harm Minimisation techniques covering a range to drug types
• Excellent knowledge of MI skills
  
  
  

What we will give to you

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme
  
  
  

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 23 to 28 (£27,861.26 - £32,002.35)

N/A - Outside London Weighting Area

27/8/2025

20/8/2025

Wendi Killman | [email protected] | 07789087114

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.