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Description
We are looking for an individual who is eager to learn and keen to deliver in both performance and customer service.
We will train you on all aspects of the Recruitment process for NHS Wales including how to publish adverts, send offer letters, answer emails and queries and support the Helpdesk.
Good customer service skills are an essential requirement of this role.
We have an exciting opportunity that has arisen within NHS Wales Shared Services Partnership, Employment Services department.
We are a dynamic and diverse team who are committed to providing an excellent recruitment service to Health Boards and Trusts across Wales.
We are looking for individuals who are eager to learn and keen to deliver in both performance and customer service.
We provide administrative recruitment support to Health Board managers and applicants using electronic systems as well as providing advice and guidance where needed so good computer, keyboard and communication skills are essential to the role. As a team we share and uphold the organisations values in all that we do.
If you share our values and feel that you can contribute to our team and the service we provide, regardless of your previous experience or educational background, we would welcome your application.
This is a Hybrid role with the Contractual base being Companies House. There will be a requirement to attend the office a minimum of 1 day week.
You will be provided with the support and equipment you will need to be able to work from home, but an internet/WiFi connection is essential.
The ability to speak Welsh is essential for this post.
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
This role is being advertised as Welsh Essential. We are seeking a minimum of level 3 skills in speaking and understanding Welsh.
This means a Recruitment Advisor would be able to welcome and greet candidates to pre-employment check appointments, ask and answer questions in Welsh.
You may need to use the occasional English word in conversation at this level, but can hold most of the conversation in Welsh without having to switch entirely to English.
We offer opportunities to our staff to develop confidence in using their existing Welsh skills through courses and confidence building one to one sessions.
Discussions about further developing your Welsh language skills can be held with shortlisted candidates at interview.
We also encourage you to contact us if you would like to have a chat prior to submitting your application.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
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