Regional Account Manager (North)

JOB TITLE: Regional Account Manager (Northern area)

LOCATION: Home-based with national travel required. Occasional overnight stays may be required.

CONTRACT: Permanent - Full time

SALARY: Competitive (plus bonus up to 30% annual salary)

THE COMPANY

Over the past 30 years, L&T has become a global player in the medical simulation education market. It has ambitious plans for further growth in the next 5 years across the globe, through investment and new product development.

Multi award-winning and still privately owned, the £25M business has grown from a tabletop start-up, to a multinational business with its head office and manufacturing in Bristol, along with sales offices in the USA, Australia and Sweden.

The vision of the business remains as it always has: to design and manufacture medical task trainers which through deliberate clinical practice help improve patient outcomes.

People are at the heart of L&T, they comprise the expertise, contribute to and deliver the vision, in this fascinating and growing market sector. Take a look at what we are all about.

THE JOB

Limbs & Things are currently seeking a hard-working and independent, self-starter with a consultive take on sales to join the existing National Sales team.

The Regional Account Manager is responsible for driving sales growth and customer engagement across a defined territory, representing Limbs & Things’ portfolio of medical simulation products. Working closely with NHS Trusts, medical schools, and clinical education centres, this role combines strategic account management and business development with hands-on product expertise to improve training outcomes and patient safety.

Reporting to the National Sales Manager, the role holder will be required to work closely with all members of the Limbs & Things business including the internal sales co-ordinators, customer service, marketing, and product management team.Territory - UK NORTH & SCOTLAND (County Durham, Cumbria Tyne & Wear and above including Scotland). A strategically significant and high-performing region with a strong customer base and consistent sales results, offering clear opportunities for further growth through targeted business development, deeper stakeholder engagement, and expansion into untapped accounts.

MAIN ACCOUNTABILITIES

• Proactively manage a dynamic sales pipeline, leveraging CRM tools to maintain accurate records.
• identifying and cultivating new opportunities across NHS Trusts, simulation centres, and academic institutions—expanding market presence and supporting revenue growth within the territory.
• Act as the primary point of contact for all customers within the territory and maintaining the existing customer base as well as proactively seeking out new customers through in person sales calls as well as electronic communication.
• Work concurrently on campaigns driven down from the marketing team.
• Researching and attending regional shows within the territory and our market.
• Ensuring all customer inquiries from prospecting, telephone, website, trade shows, quotes, etc. are handled within a timely manner.
• Comfortable calling on key accounts within the simulation market that will include but are not limited to; nursing schools, medical schools, hospital-based patient safety officers, clinical education, medical directors, etc.

This summary covers the main responsibilities of the role. A full job description with detailed tasks is available upon request.

THE PERSON

The person needs to have previous sales experience and having managed a territory before. They also need to have either experience in medical sales or have a medical/science-based degree.

Essential Requirements

• Bachelor’s degree preferred; alternatively, proven success in a comparable sales environment (2 years)
• Strong commercial acumen with high numeracy and digital literacy
• Proficient in Microsoft Office (Outlook, Word, Excel); working knowledge of Salesforce or other CRM platforms is desirable
• Demonstrated ability to analyse both quantitative and qualitative data to inform decision-making
• Meticulous attention to detail and accuracy in data management and reporting
• Highly organised, self-motivated, and structured in approach
• Flexible mindset with strong problem-solving capabilities and a proactive attitude towards learning
• Professional and articulate communicator, confident across clinical and commercial stakeholders
• Full UK driving licence required
• Physically able to lift and transport products up to 18 kg and manage demo stock across multiple locations

Desirable

• Academic background in nursing, medicine, or life sciences, or
• Proven experience in the medical simulation field, with strong understanding of clinical education and procedural training

THE PACKAGE

In return we offer a competitive salary and a performance-related bonus based on sales objectives that pays up to 30% of your salary annually, study support and the chance to progress in a rapidly growing company.

Other benefits include company sick pay, a salary sacrifice pension scheme where the company matches your contribution up to 5% plus Employer NI savings - currently 15.05% of your contribution (this also applies to voluntary contributions), a non-contributory healthcare cash plan including access to an Employee Assistance Programme (EAP), life insurance paying 4x your salary, access to a virtual GP, 25 days holiday and a cycle to work scheme

If this sounds like an exciting opportunity and you feel you have got what it takes, please send your CV with a covering letter telling us why you consider yourself suitable for the role