When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.
By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.
Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.
If you want the Freedom to go Beyond, we’ll see you at L’Oréal.
In the Professional Products Division, our mission is to support hairdressers and develop the hair industry sustainably, while benefiting all. We’re the founding Division for the L’Oréal group, having history more than 110 years ago.
Here, you’ll be constantly looking to create connections between our brands, professionals, and consumers in every market. Our mission is to always reinvent professional beauty and lead the digital transformation of our industry with a customer-centric approach.
The Professional Products Division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products.
Thanks to our 6 global like brands Kérastase, Redken, and Pureology, and 3 local brands across the world, we provide professionals and consumers with better safer and more sustainable professional haircare experiences and services.
As part of our dynamic education team, you'll work alongside some of the world's greatest hairdressers in a varied and creative role that offers a richly rewarding and successful future. To create execute and deliver education to salons within your territory and in our Regional Venues. Reporting to the L’Oréal Professionnel Paris Northern Education Manager. Working closely with the commercial Managers and Business Partners to ensure the quality of knowledge and service that is associated with the brand is conveyed to the salons. You will be liaising with some of the leading names in the hairdressing industry.
You Will
- Report to the Education Field Manager as part of the offline education team, working closely with the online education team to support the Online and Offline education strategy, to deliver the highest education excellence across all our distributors and direct businesses across region.
- Take ownership of the education needs for your area and use precise decision making for planning direct education where needed to drive your regional targets and supporting the commercial sell out.
- Lead, coach and develop a regional freelance education team, to maximise their performance, promoting the highest standard of education delivery across your region.
- Establish and maintain a hairdressing community, enabling you to grow the brand, allowing you to build a key account base, strong professional relationships and attract new business and talent to our brand focusing on constantly increasing your reach and activities.
- Track and manage budget expenditure and income for you and your freelance team
- Foster strong GDPR compliant communication across the whole education network
- Manage the smooth running of all brand in-salon demonstrations, courses and events on your area.
- Have a detailed understanding of ACCESS, enabling you to deliver education via the platform and reporting accurately and thoroughly on a weekly basis.
- Be able to stay away from home when required and be prepared to work the occasional weekend and travel on a Sunday evening.
You Have
- A passion and experience in delivering hairdressing education classes, workshops, and presentations both face-to-face and online. Teaching qualifications would be an advantage but not essential.
- Practised as a professional hairdresser and have achieved an education qualification could be an advantage.
- Confidence in presenting figures and data accuracy from reports and customer feedback.
- Demonstrable excellent customer service skill when dealing with distributors and individual delegates booking on courses.
- Experience of GDPR, and an understanding of the importance of confidentiality.
- An understanding of the importance of social media and regular posting.
- A full driving license and willing to travel widely as part of the role.
You Show
Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.
Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.
Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.
Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.
Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.
You Get
We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.
As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.
Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!
How We Recruit
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
