Regional Facilities Manager

About the Role

Reporting to the Senior Director Facilities Management, UK & Ireland and responsible for Greystar UK & Ireland Student and Multifamily properties, the Regional Facilities Manager (Regions) partners with the Regional Operations Managers, Community Managers, Facilities Managers and Maintenance Teams to provide an exceptional resident experience through the provision of a high standard of repairs, PPM tasks, execution and oversight of limited capital works and compliance with standards and building regulations. Working with teams to implement and maintain best practices and process improvements that support the Company’s operational and financial objectives.

Supports procurement of SLAs/contracts with key suppliers to ensure Greystar receives comparable bids with well positioned scopes of work from vetted suppliers at superior pricing.

This role is accountable to the ‘R&M and ‘contract services’ budgets and some specific capital work budgets.

Key Responsibilities

• Monitors and evaluates business performance by creating and measuring key metrics including but not limited to PPM, Sub-Contractors, Statutory and Annual Testing, reviewing and analysing operational reports, gathering management, client and team member feedback, and accessing organisational resources, to improve operating performance.
• Supports the execution of operational maintenance by developing processes, procedures, tools, documents, communication, implementation plans and oversees compliance with the Company’s operating policies and procedures.
• Provides advice, direction, technical support and assistance to managers by participating in Operations, Leadership Team and Operating Committee meetings, and other relevant meetings to review performance, discuss strategy, and provide input to strategic decisions and direction.
• Works with Procurement and ROMs in the tender process of new suppliers and contractors, evaluates proposals for third-party service providers and new products or services, and leads or participates in project teams that develop and implement initiatives for process improvements, and enhance financial performance across the Greystar platform.
• Provides the onsite teams with support managing community works and communicating effectively with customers, clients and colleagues; demonstrating a clear understanding of issues and using initiative to respond accordingly.
• Monitors and supports use of risk management reporting system; ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required and ensuring Greystar risks are mitigated.
• Leads practices of proper safety techniques in accordance with Company and safe systems of work guidelines and respond to health and safety matters in an appropriate & timely manner.
• Provides the onsite Managers and Maintenance teams with support to ensure property records are maintained in accordance with Greystar policies & procedures and regulatory requirements.
• Collaborates with the onsite Managers with to carry out regular inspections/visits ensuring physical assets and systems and report condition and status are maintained to the highest standards of repair.
• Assists the onsite Managers/ROMs with R&M and contract services budgets and prioritization of limited capital works.
• Supports Maintenance Team Member talent acquisition, management, development an

About You

You’re a hands-on, solutions-focused professional with solid experience in building services—ideally within a premium residential, hotel, or corporate housing environment. With a strong grasp of UK Health & Safety regulations and compliance requirements, you’re confident managing contractors, supporting safe operations, and maintaining high building standards.

Highly organised and commercially aware, you’re skilled in risk assessments, preventative maintenance, and budget management. You’re also a strong communicator, able to influence and collaborate across teams while staying customer-focused. Proficient in Microsoft Office, adaptable, and proactive—you take ownership, work independently, and always look for smarter, more cost-effective ways to get the job done.

What We Offer

We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

About Greystar

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs.greystar.com/.