Regional Head of Production Support

CompanyRobert Walters

LocationLondon, England, United Kingdom

Posted At1/22/2026

UK Visa Sponsorship Analytics

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Occupation Type

Customer service managers

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

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Description

This is a hands-on technical leadership position where you'll manage complex production environments, support critical trading applications, and shape the future of production services through innovation and strategic thinking.

The client are a leading Japanese Investment bank with a strong presence in London.

Regional Head of Production Support
Location: London
Salary: Discretionary

We are seeking an experienced professional to take on a pivotal leadership role within our Production Services function, driving operational excellence for Fixed Income and FX trading operations across EMEA. The client are a leading Japanese Investment bank with a strong presence in London.

What You'll Do:

Lead and develop a talented regional team, ensuring stability in a fast-moving environment.
Drive continuous improvement through emerging technologies like cloud solutions, AI, and automation.

Collaborate with senior stakeholders across Trading, Sales, Middle Office, and Compliance.

Manage IT incidents, problem-solving under pressure, and oversee governance processes.

What We're Looking For:

7+ years' experience in Production Support within investment banking.
Strong leadership skills with proven ability to attract and nurture talent.
Deep knowledge of Fixed Income and FX products, trade lifecycle, P&L, and risk.
Technical expertise in Linux, databases, middleware, scripting (Python/Perl), DevOps tools, and cloud technologies.
Exceptional communication skills and stakeholder management capabilities.

This is your opportunity to make an impact in a challenging yet rewarding role that combines technical expertise with strategic leadership.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates