Job Description
Remarkable people, trusted by clients to design and advance the world
Wood is recruiting a Regional Operations Coordinator to support our client’s Operations and Maintenance team on a permanent staff basis.
Hybrid working - 3 days working from London’s office
Responsibilities
The Role
You will be providing guidance and direction to a team in the operational and maintenance delivery of one or more customer contracts. This will typically be a long-term (multiple-year) contracts delivering services to one or more customer assets or facilities which may include production operations, marine operations, maintenance, upgrades and brownfield modifications to hardware and plant.
You will be Responsible for the delivery of performance in the assigned area, including HSSEA, duty of care, training and competency, people performance, KPI’s, delivering on the local business plan and supporting the development of the strategy.
Key Accountabilities & Responsibilities
- Responsible for creating and maintaining a weekly/monthly site visit and working schedule, allowing visibility and connection with the client and site workforce.
- Working with the Wood team and Client(s) team to identify and correct any working practices that could be detrimental to operational outcomes or HSSE performance, impacting Wood or Client staff or business reputation
- Work closely with Client(s) leadership to understand and set priorities for delivery, clearly communicating realistic and achievable delivery milestones.
- Responsible for the delivery of contract performance, directly focusing on the assigned customer/ contract(s)
- Provides tactical direction to operational delivery team(s) in order to meet our regional business plan goals
- Carries out significant operational administrative functions, staffing activities and managing day-to-day employee relations and operational requirements.
- Ensure our people and the worksites at which they operate are safe and well managed
- Responsible for maintaining positive customer relationships, fostering and enhancing relationship management with open, honest and effective communications.
- Negotiates on behalf of Wood changes to contract scope or terms with the customer. Follows the Change Management process to identify and approve scope, cost and schedule and manages risks
- Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting through monthly PMRs.
- Work with leadership and peers to improve delivery performance and maximise delivery and growth opportunities throughout the wider business where required.
- Pursue and develop opportunities for innovation, such as digitalisation and technology use, work share and high-value engineering centres, to bring value to Wood and customers
- Support bid and tender activity as required and assume responsibility for positioning and new growth opportunities
- Understand customer needs beyond the immediate scope and introduce other Wood Service Lines to the Customer to grow the overall scope for Wood and add value to the Customer/Asset
- Ownership of HSSEA matters across the sites: ensure HSSEA values are delivered and adhered to at all times, continuously influencing and personally role modelling safety behavioural values and Life Saving Rules. Focus the team to attain all HSE plans, ensuring an HSSE improvement plan is live and communicated, supporting continuous improvement and ensuring legislative compliance
- Is a champion and role model for ethical behaviour and compliance with applicable laws and policies
- Responsible for the development and growth of the contract team through Wood’s own Individual Performance Review process
- Responsible for recruitment, selection and development of talent, ensuring effective performance and capability management, acting as a coach/mentor and encouraging and supporting open and effective communication to optimise delivery of objectives, maximise team performance and achieve continuous performance improvement
- Participate in peer reviews as required
- Deliver a monthly performance review to Wood management and our customers
- Responsible for ensuring the competence of employees in the area of responsibility to carry out assigned duties
- Ensure day-to-day operations maintain a continued alignment with overall customer and corporate policies, strategy and direction
- Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting. Work with leadership and peers to improve delivery performance and maximise delivery opportunities throughout the wider business where required
- Establish and implement policies and ensure appropriate governance mechanisms for the continuous monitoring of their proper implementation
- Provide support and collaboration with HSSE reporting and incident investigations
- Responsible for the delivery of operations and maintenance services to our customers, including the provision of resources to deliver full scopes of work
Our Clients and Projects
Designing the future. Transforming the world
The Process & Energy is part of the business, which sits in the Operations team, offering a wide range of opportunities which will allow you to develop your skills across a portfolio of onshore projects in different sectors. Our current portfolio includes green hydrogen and fuel switching, as well as supporting local clients with energy transition. Additionally, we work on UK refineries, petrochemical facilities, fine chemicals and pharmaceutical facilities. We have a number of clients with who we are working to design their pilot plants to test exciting new technologies, with a view to partnering with them as they move to design and build full scale commercial facilities.
We have some of the best engineers in the UK, and we have high expectations on the performance of the project teams. Come and join us and be part of the team at this exciting time.
What We Can Offer
- Meaningful and interesting projects delivered to leaders of industry across renewables and emerging energy sectors
- Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant –
- Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice
- Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
- Flexible benefits package; inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle
- Commitment to continued professional development; development plans that are tailored to your individual needs and interests
- Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
Qualifications
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.
Expected
- Degree qualification in Engineering, Scientific Discipline, or acceptable qualifications in a related technical field OR degree qualified in a commercial/business discipline and/or equivalent
- Operations / Contract management experience, including smaller/lesser complex contracts and larger/more complex contracts/portfolios
- Track record of successful delivery within relevant industry sectors
- Broad understanding of the industry and with networking capability
- Experience of customer/contractor facing communication/negotiation
- Relevant technical expertise as applicable to the scope
- Ability to balance commerciality with operational excellence.
- Knowledge of current HSSEA and other legislation as applied to the industry.
- Ability to steer and implement change programmes.
- Ability to address a site team on safety, operational and employee matters with confidence.
About Us
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
