Relationship Director

When joining HSBC, you will become a valued member of our team, we take the time to get to know our staff and will support you with professional tailored development opportunities, this includes training to build your knowledge and internal career opportunities which will allow you to progress your career with HSBC. We can offer you competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Director with HSBC will be operate person of influence to our customers with a turnover of between 15M and 350M, where you will also be responsible for customer service excellence to our existing and prospective customers.

This is a hybrid position with the base location being Reading. Clients based primarily in the south, covering the Thames Valley, Hampshire, and Dorset. This role requires an element of travel, so a full driving license and the ability to travel frequently is essential.

Your responsibilities will include:

• Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community.
• Supporting customers and placing their needs at the forefront of all that we do, setting world class standards.
• Seeking new opportunities and nurturing existing relationships to identify new business opportunities.
• Building a network of business introducers in the local professional and business community.
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk.
• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions.

The ideal candidate for this role will have:

• Experience working in a relevant role within Corporate Banking is essential.
• Experience in building and managing complex relationships is essential.
• Proven ability in identifying and meeting customer’s needs and generating complex lending both monetary and applying appropriate products and solutions to help customers realise their ambitions is essential.
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
• Proactive in seeking business development opportunities is essential.
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.
• Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines.
• Excellent communication skills – both written and verbal – and an ability to influence and negotiate effectively.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500