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The Opportunity
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.
We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.
The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.
Work with us because you:
- Want to be part of a bank built for the dynamics of the modern world
- Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
- Enjoy finding new and better ways to solve complexity and make things happen
- Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
- Care about society and the environment and want to be part of a business that cares too
- Want to continue to grow professionally and be the best version of yourself
The Role & Responsibilities
Shawbrook Bank is seeking an experienced Relationship Director to join our Property Development Finance team. This is an exciting opportunity to play a pivotal role in our continued growth in the specialist lending market.
As a Relationship Director, you will be responsible for sourcing, assessing, underwriting, and completing property development loans while working with Portfolio Managers to oversee a client portfolio. This client-facing position requires exceptional relationship management skills with both internal and external stakeholders.
Key Responsibilities
Business Development
- Generate new business opportunities in line with budgetary requirements
- Effectively manage a pipeline of development finance cases through to completion
- Establish and maintain principal relationships with key Development Finance brokers and introducers
- Identify and capitalise on cross-selling opportunities within the existing client base
Client Relationship Management
- Responsibly serve clients' needs while delivering risk-adjusted returns
- Embrace and implement the principles of Treating Customers Fairly in all decision-making
- Build and maintain strong relationships with property developers, brokers, and professional advisors
- Provide expert guidance to clients throughout the lending process
Risk Management
- Demonstrate thorough understanding of all Bank policies, procedures, and compliance guidelines
- Incorporate risk management principles into daily practice
- Ensure all lending decisions are made on a responsible and commercial basis
- Conduct thorough due diligence on all development proposals
Collaboration
- Work closely with Portfolio Managers to ensure effective client management
- Build successful working relationships with internal teams including administrators, credit risk, and finance
- Liaise effectively with external professionals such as surveyors and solicitors
- Promote Shawbrook values and encourage strong team collaboration
The Person
- Experience of generating new business within the Property Finance sector, with proven exposure to development finance
- Able to demonstrate a strong understanding of the UK property development finance market
- Able to demonstrate a strong network of introducers within the Scottish market
- Excellent relationship building and networking skills
- Ability to analyse complex financial information and assess development risks
- Able to demonstrate commercial acumen with a focus on responsible lending practices
- Strong negotiation and communication skills
- Self-motivated with the ability to work independently and as part of a team
Reward
Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace, a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexi-holiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
