Relationship Manager - Real Estate

Company Overview

Market Financial Solutions (MFS) is a leading, independent bridging finance and buy-to-let mortgage provider based in the United Kingdom. Renowned for our speed, flexibility, and reliability, we specialise in offering tailored financial solutions to property professionals, investors, and intermediaries. With a robust presence in the UK property finance market, we are committed to supporting our clients with expert guidance, innovative products, and market-leading service.

Role Summary

We are seeking a proactive and driven Relationship Manager to join our growing team. In this role, you will serve as the primary contact for a portfolio of clients, driving engagement, retention, and new lending opportunities. You will work cross-functionally with our loan management, underwriting, and business development teams to deliver an exceptional client experience and ensure smooth loan lifecycles.

Key Responsibilities

• Act as the lead point of contact for clients within your designated portfolio.
• Introduce yourself to newly assigned clients, outlining the ongoing support available through MFS.
• Collaborate with the Loan Portfolio Management team to ensure loan redemptions are processed within the agreed terms.
• Re-engage previous clients to explore current and future funding needs.
• Seek client referrals and identify direct lending opportunities outside the broker network.
• Structure loans in accordance with client needs and MFS' lending criteria.Manage client feedback through surveys and direct contact, recommending service improvements to internal stakeholders.
• Stay informed on market trends and competitor activity to maintain a competitive edge.

Candidate Requirements

Essential:

• Proven experience in relationship management within financial services, ideally bridging finance or commercial property lending.
• Strong understanding of loan structures, mortgage products, and the UK property finance market.
• Excellent interpersonal and communication skills, both written and verbal.
• Commercially driven with a client-first mindset.
• Ability to manage multiple priorities and build long-term client relationships.

Desirable:

• Knowledge of underwriting and loan servicing processes.
• Existing network of property professionals or intermediaries.
• Familiarity with CRM systems and pipeline management tools.

Why Work for us?

• Be Part of a Dynamic and Growing Company
• Annual salary review & regular appraisals
• Bonuses and Incentives
• Enhanced Maternity and Paternity Leave Package
• Exclusive Employee Discounts at Leading Retailers (covering groceries, technology, and holidays)
• Ongoing Staff Training and Development Opportunities
• Private Medical Health Care with Vitality
• Life Insurance Coverage
• Additional Day Off to Celebrate Your Birthday
• Engaging Work Networking and Team Building Event

Next Steps:

Ready for an exciting career move? Hit ‘apply’ to express your interest, and if your CV aligns with our requirements, expect a call from one of our team soon to discuss this fantastic opportunity further. Note - this is a full time office based position.