Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.
Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.
At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting – one that prioritises quality, integrity, and excellence at every stage.
Key Responsibilities
As a Resident Service Associate, you will be the welcoming and friendly face of the development – the first point of contact for prospects and residents alike – and playing a critical role in hitting leasing goals while creating and delivering exceptional resident experiences at every interaction. This will be a fast-paced, sales-driven, front of house role where no two days will be the same. You’ll combine the energy of a motivated sales professional with the attentiveness of a hospitality-driven customer service specialist.
The RSA will take ownership of all tasks allocated to them and work with the rest of the on-site team to ensure that KPIs are being achieved in leasing, arrears, budget management and H&S compliance.
- Actively drive leasing performance, ensuring all enquiries are captured, nurtured, and converted into signed leases.
