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Miryco are delighted to be partnering with a growing mortgage provider making a huge splash in the UK and European mortgage market
They are seeking a Residential Mortgage Case Manager to support a growing mortgage team.
The role involves handling pre-application enquiries, compiling complete files for underwriting, and performing checks prior to mortgage completion. While a strong understanding of the UK mortgage market is beneficial, it is not essential.
Responsibilities include the assessment of documentation relating to both traditional repayment residential mortgages and equity release mortgages.
This newly created position requires an individual who is hands-on with day-to-day case management. Experience or the capability to assist in building and establishing a team as volumes increase will be advantageous. The role involves regular travel to other sites within the UK.
Key Responsibilities:
- Monitor cases and intervene with manual instructions to conveyancers, credit agencies, and surveyors as needed
- Conduct pre-underwriting tasks such as flood checks, title updates, credit checks, and product validations
- Verify mortgage offer documents to ensure accuracy in interest rates, loan amounts, and special conditions
- Review submitted documentation including identification documents, Certificates of Title, signed offer documents, and insurance certificates
- Generate and review completion reports necessary for funding mortgage completions
- Liaise with and develop strong working relationships with external contacts such as mortgage brokers, surveyors, and conveyancers, and coordinate with internal departments to obtain information or resolve queries
- Stay informed on developments within the UK mortgage market, including product updates, regulatory changes, and industry trends
- Maintain accurate decision records in accordance with audit and compliance standards
- Contribute to the improvement of origination processes, internal policies, and risk management practices
- Present updates, issues, or proposed improvements to relevant committees as needed
- Offer support and guidance to colleagues and assist across other functions within the mortgage business
Skills & Experience
Required:
- Demonstrated experience in reviewing, assessing, and applying documents with accuracy and diligence
- Strong attention to detail and a methodical approach to evaluating risk
- Proven ability to manage multiple tasks and prioritise workload effectively
- Excellent analytical, decision-making, and communication skills
Preferred:
- Familiarity with the UK mortgage market and current regulatory framework
- Experience using mortgage underwriting platforms or software
Competencies
- Technical Skills – Applies relevant technical knowledge, demonstrates initiative to expand expertise, and utilises analytical skills effectively
- Drive and Motivation – Takes initiative, manages multiple responsibilities, and demonstrates perseverance toward goals
- Customer and Business Focus – Builds trust with clients and service providers, identifies client needs, and manages expectations professionally
- Teamwork – Works collaboratively across functions, supports team goals, and values diverse input
- Communication Skills – Conveys information clearly, concisely, and appropriately
- Judgement and Problem Solving – Identifies issues proactively, develops solutions, and maintains focus on strategic objectives
- Creativity and Innovation – Seeks process improvements and delivers innovative, practical outcomes
- Influencing Outcomes – Articulates well-reasoned recommendations and positively influences decision-making
For all other roles please Miryco's LinkedIn page
