Resilience Analyst

Overall Summary

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Retail Finance Team as a Resilience Analyst (RA) where you will act as an intermediary between the business community and the technical community. Working with IT and business clients, the RA will capture, clarify, and design business requirements and processes from which applications, recovery plans and solutions are developed to ensure the operational resilience of the Retail function.

Our ideal team member will have a good understanding of the retail lending market and the relevant soft skills to communicate effectively and confidently with stakeholders. We're looking for someone who works well within a team as well as individually and importantly who has a a good attitude and both the willingness and desire to learn.

Responsibilities

• Lead on core elements of the Operational Resilience Program across one of the business units within the Retail Division - Motor Finance, Premium Finance or Savings.
• Capture and maintain process maps for the Important Business Services (IBS) to facilitate resilience testing.
• Facilitate scenario testing to identify vulnerabilities within each IBS.
• Work with central functions, project teams and senior stakeholders to mitigate any vulnerabilities identified.
• Investigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
• Assist in the analysis of stakeholder objectives, and the underlying issues arising from investigations into operational resilience and identifies options for consideration.
• Work with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.
• Contribute to selection of the business analysis methods, tools and techniques to develop the operational resilience of the organisation, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Establish the requirements base-lines, obtaining formal agreement to requirements, and ensuring traceability to source.

WE WOULD LOVE TO HEAR FROM YOU IF YOU ARE/HAVE:

• Able to investigate defined business areas and IT systems and adopt an analytical approach when developing models to represent those systems.
• Good interpersonal skills and is able to communicate effectively and confidently with stakeholders.
• Good understanding of business and business skills.
• Shows a systematic, disciplined and analytical approach to problem solving.
• Aware of the rationale for business analysis and the application of business analysis skills and techniques within the business change and software development life cycles.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

• Have experience working within a similar line of work or within the Motor Finance industry.

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at [email protected] or request a call back.

About Us

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:

https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:

https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:

Our Responsibility - Diversity and inclusion ¦ Close Brothers Group