Resource Coordinator

Life on the team

We are looking for a highly organised Resource Coordinator to support our Resourcing Function.

To ensure success, Resource Coordinator should possess solid knowledge of project practices and demonstrable experience in a similar role.

What you'll do

• Maintaining and updating schedules in the MSP and managing calendar invites.
• Verifying the availability of consultants.
• Attending Resourcing, Sales, and pre-sales calls,
• Setting up resource plans in the MSP
• Managing MSP bookings (training/variable),
• Booking training and surrounding communications via email or Teams
• Pulling reports from the MSP
• Tracking/maintaining resource movements.
• Monitoring the resourcing inbox & answering scheduling queries via email
• Holding the daily resourcing call in the Resource Manager/Coordinators absence
• Sending out reminders/chasers to Sales regarding opportunities and maintaining records.
• Documenting scheduling processes and keeping records.
• Performing other administrative tasks when required.

What you'll need

• A minimum of two years' experience in a similar/business admin role.
• Advanced proficiency in scheduling software, such as JIRA, ServiceNow/Oracle etc
• Extensive experience with office software, including MS Word, Excel, Outlook and setting up Power Point presentations.
• Advanced knowledge of confirming and rescheduling work, as well as record keeping practices.
• Advanced knowledge of working with a diverse workforce and understanding what that entails.
• Advanced ability to keep stakeholders informed of schedule changes and to answer queries.
• Ability to coordinate meetings with relevant stakeholders
• Excellent organizational, interpersonal, and communication skills.
• Fast learner – able to think on your feet
• Works well under pressure
• Preferable – Experience of working in a professional services environment.