Resource Planner, Resource Management, Learning & Professional Education team, Audit & Assurance 12 month FTC

Connect to your Industry

Resource Management (RM) is a business-critical function at Deloitte. It ensures that we have the right people, with the right skills, in the right locations, available at the right time. It is also critical our practitioners receive the right training and study for their ACA at the right time. As a member of the RM learning and professional education team, you will support the business unit leadership and practitioners, playing a crucial role in the implementation and delivery of RM services to provide operational excellence whilst supporting delivery of the business talent strategy. The role is people-focused and is founded on establishing effective working relationships with all key stakeholders as well as holding, or being keen to develop, a good understanding of Management Information.

Resourcing our engagements effectively is critical to business performance, whilst ensuring the experience of our people is maximised.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

· Ensure practitioners receive core curriculum and mandatory training at the right time to ensure our teams are skilled to provide the best experience to our clients. ACA planning is key to ensure they complete their qualification at the right time.

· Being the main contact for all queries relating to compliance, ad hoc learning and professional education across Audit & Assurance.

· Own key processes across the RM team in support of core-curriculum classroom, e-learnings, professional education (ACA) and new graduate intake training and professional education.

· Manage New Joiner Learning & Professional Education, Team & Personal Development.

· Provide regular and accurate management information, analysis, and advice in areas such as outstanding compliance classroom and e-learnings, no shows, college pathways, resits, exam terminations and off pathway individuals.

· Liaise, influence and challenge effectively to resolve issues and build relationships at all levels with multiple stakeholders.

· Work closely with learning managers and exam managers to plan training during non-busy periods and effectively plan mop-ups.

· Proactively prepare for and lead Resource Management meetings to ensure that critical learning decisions can be made quickly.

· Coach and mentor junior resource management team members connect to your skills and professional experience.

· Become an integral member of a close-knit Resource Management team across the wider UK remit.

Connect to your skills and professional experience

· Confident and skilled verbal and written communicator - ability to cultivate trusted advisor working relationships with practitioners, business unit team members and the wider resource management function.

· Interpret and analyse Management Information (MI) to identify trends, make connections and spot opportunities to improve profitability.

· Experience in developing Management Information and strong working knowledge of Excel.

· Engage with key stakeholders to deliver creative resourcing solutions and manage any issues (e.g., outstanding individuals, professional education – resits, deferrals or facilitator dropouts and gaps).

· Provide a level of flexibility and agility in the staffing model to respond to deal with last minute changes, swaps, facilitator gaps, internal room issues and understand the commercial drivers and be willing to prioritise and re-prioritise to make sure all crisis are resolved.

· Ability to plan and prioritise training calendar for the year for Audit & Assurance, ad hoc courses and e-learning and ACA management (bookings on individual schedules, being aware of exemptions, changes in timetables, resits, deferrals) and to multitask, managing a significant workload under pressure with excellent attention to detail.

· A track record of interacting effectively with empathy, impact, and discretion, cultivating trusted advisor working relationships with Business Unit leadership, practitioners and team members.

Connect to your business - Audit & Assurance

We know it’s not just about the numbers. Often, we let the technology take care of those. It’s about the creative and collective thinking or our people. That’s where the true insight is found. We’re redefining the future of audit. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“Quality is the cornerstone of our approach. By combining our technical expertise, the experience of our global networks, our technology focus and commitment to developing our auditors, we can consistently execute high-quality independent audits.” – Deloitte Employee

Our hybrid working policy

You’ll be based in Birmingham or London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers