Resource Planning & Forecasting Analyst

Resource Planning & Forecasting Analyst

Bupa Place, Salford Quays or Kirkstall Forge, Leeds – hybrid working with minimum 2 days in the office

Permanent

Full time – 37.5 hours per week

£36,900 - £46,000 DOE

We try to consider all types of flexibility, including locations, hours and working patterns. Please note that we are unable to offer sponsorship for this position.

We make health happen:

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. With no shareholders, our customers are at the heart of everything we do. As a Resource Planning & Forecasting Analyst, you’ll play a vital role in ensuring our operational planning runs smoothly by delivering accurate forecasting and capacity models. Your work will help us make informed decisions that improve customer outcomes and support our teams across the UK.

How you’ll help us make health happen:

• Lead capacity planning and forecasting to achieve business objectives.
• Optimise resources through effective planning processes and risk management.
• Provide expert insight on demand, recruitment, and productivity trends.
• Build strong stakeholder relationships and promote collaboration.
• Analyse data and processes to recommend improvements and efficiency gains.
• Support change initiatives and coach teams on planning best practice.

Key Skills / Qualifications needed for this role:

• Experience in forecasting and capacity planning, including “what-if” modelling, in high-volume people environments.
• Experience planning for specialist teams across multiple sites and complex, customer-focused operations.
• Proven ability to apply planning processes and use workforce management tools.
• Skilled in analysing large, complex data sets to drive business solutions.
• Strong communication and presentation skills, both written and verbal.
• Proficient in MS Office.
• Able to influence decisions at all levels.
• Highly numerate and analytical with a track record of delivering operational planning outputs.
• Knowledge of FCA regulations.
• Experience working with diverse stakeholders, including external partners and suppliers

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com