Responsive Co-ordinator – Band 4-5 developmental post – Full time
An exciting opportunity has arisen for a responsive coordinator at the West Suffolk Hospital. The post holder will work as part of an integrated team supporting the Discharge to Assess principles in collaboration with West Suffolk Foundation Trust, Integrated Neighbourhood Team and Suffolk County Council.
The successful post holder will provide the coordination of care services utilising an integrated approach that will enable a patient to be discharged smoothly from hospital into the community.
You will be responsible for organising the daily coordination and early identification of patients who will benefit from discharge under the Discharge to Assess principles working closely with Home First, acute and community multidisciplinary teams, social services and voluntary sector organisations.
You will need to undertake daily caseload management duties and provide person centred assessments as part of this role. You will need to be a well organised person with excellent communication skills and enjoy working as part of a team. This post covers weekend working as it is a 7 day service and you will need to have the ability to travel to all rural destinations.
You will have the benefits of being employed by the West Suffolk NHS Foundation Trust alongside working in a friendly and forward-thinking service.
The key aspects of this role are
- Daily, review and coordinate the early identification of patients who will benefit from discharge under the Discharge to Assess principles, coordinating patients to go home and avoid admission hospital.
- Be confident liaising with patients and their preferred contacts the patients meet the criteria for the responsive services and is safe to go home. This will involve using own clinical reasoning or joint decision making with system partners.
- Undertake the daily management of the Support to Go Home team managing the daily caseload of the reablement support workers, and ensuring they have the right skills to provide a high-quality service, resolving problems escalated by the team, patients and their preferred contacts.
- Establish good communication with all community assessment beds ensuring knowledge of bed capacity available at all times and trusted referrals in a timely manner.
If you have the necessary skills, experience, and qualities to help us put our patients first and develop others then please contact Jenny McCaughan Responsive Team Lead 01284 712934
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
For further details / informal visits contact: Name: Jenny McCaughan Job title: Team Lead - Responsive Service Email address:
[email protected] Telephone number: 01284 712934
