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The Role
You will lead client engagements, manage project delivery, and ensure high-quality outputs. You will develop and mentor your team, drive business growth, and maintain technical excellence in your specialist area.
Core Skills
Client Focus
- Demonstrates an understanding of client/customer needs not limited to service line.
- Demonstrates exceptional client service (both internal and external) and understands its importance to Azets as well as clients.
- Demonstrates the ability to look forward at industry and wider legislative (or otherwise) changes which may affect clients and proactively seeks to offer support where appropriate.
- Is able to tailor services to match client requirements in regard to scope and deliverables, timing and cost of services provided.
- Understands client core priorities and challenges and is able to advise on ways that their internal process and procedures could be reviewed to assist in their achievement.
- Is able to confidently lead meetings with stakeholders.
- Maintains a regular in-person dialogue with clients as a primary point of contact and uses this to improve client service and identify sales opportunities.
Technical Excellence
- Takes the lead in ensuring team members possess the necessary skills, knowledge and behaviours required to deliver accurate, high quality work for our clients through identification of and input into development opportunities / training.
- Able to work collaboratively with other service lines on complex issues in order to reach a solution and takes the lead in communicating outcomes to clients.
- Proactively communicates news of a technical or topical development within Azets in their areas of specialism.
- Is aware of upcoming changes to applicable legislation / regulation affecting their service line and how this will affect Azets workflow, processes and the scope and approach to client service delivery.
Commitment
- Volunteers to lead or execute tasks that help achievement of departmental or office business plan and strategic objectives.
- Builds morale in the wider team creating a working environment which fosters a positive approach and feeling of achievement and inclusion.
- Proactively and professionally puts forward considered views to drive change and improve processes for the better
Attention to Detail
- Responsible for quality and takes pride in it at both a team and personal level. Continuous focus on raising team standards to ensure output is of a high quality and well presented.
- Gives meaningful and insightful feedback to all members of the team.
- Acts quickly to resolve quality issues raised and seeks to analyse the cause of such issues to rectify.
Decision Making
- Ensures decisions and judgements are well informed by utilising all available data and information.
- Shows understanding of the implications and consequences of decisions and judgements.
- Can admit and own when they are wrong – responding to such situations in a positive and professional way.
- Genuinely listens to others and is open to changing own mind.
- Takes personal responsibility for following mandatory consulting processes in own service line and encourages compliance by others.
Key accountabilities
Efficiency
- Role models and motivates others to work efficiently and to embrace new technologies and ways of working to achieve this.
- Encourages and empowers the ideas of team members on improving efficiency and champions these ideas as appropriate.
- Identifies ways in which work delivery can be improved and puts ideas into practice, consulting with the wider team as appropriate.
Leading People
- Role models how to celebrate the success of our people.
- Effectively communicates objectives and motivates and supports people through times of change.
- Understands and demonstrates the importance of business needs and the needs of individuals – crucially being able to balance each.
- Is able to deal with poor performance, identifying development needs and supporting individuals to work towards objectives including being responsible for more formal support and monitoring of personal performance plans.
- Acts as a coach and mentor to more junior team members, supporting their management of their own team.
- Is able to mediate internal conflicts where they may arise.
- Demonstrates effective use of delegation and development of staff to achieve departmental strategic goals.
Leading Yourself
- Maintains passion and commitment to goals, in the face of obstacles and frustrations, seeking to understand the reason for these and ways to overcome them.
- Deals with complex challenges and can move difficult and/ change management strategies forward.
- Demonstrates an awareness of personal development objectives and actively takes steps to challenge themselves to achieve these, identifying where support is needed.
- Identifies, welcomes and is receptive to contributions from all levels and is not closed to new learning opportunities.
- Appreciates and demonstrates the value of delegation to accomplish goals. Is aware that they can’t and shouldn’t do it all.
Driving Business Growth
- Actively increases knowledge and awareness of business and competitive environment to seek out opportunities.
- Has an established network of specific professional contacts relevant to their work through which business opportunities can arise.
- Identifies opportunities to promote their specialist area to clients, prospects and external professional referrers with the aim of generating new referrals and work wins.
- Is aware of team growth targets and understands their role in achieving these.
- Demonstrates the ability to look forward at industry and wider legislative (or otherwise) changes which may affect clients and proactively seeks to offer support where appropriate.
Living Our Values
Consistently ‘lives our values’ - demonstrates expected behaviours in line with our company values.
Technical Skills
Project Management
- Project manage client engagements prior to partner and director input/review.
- Resolve the majority of project issues prior to partner/director review.
- Identify resource requirements for projects and allocate roles appropriately.
- Engages with and manages stakeholders.
- Monitors budgets for all projects including monitoring WIP, provisions and billings.
- Delegates work to junior team members and supports them throughout a project.
- Ensures project team is motivated
- Monitors quality of team outputs and resolves any quality related issues.
- Makes appropriate judgements when making decisions on cases and ensures director/partners are updated where appropriate.
Risk & Compliance
- Understands key areas of compliance and key commercial risks and mitigants for a project. Documents findings.
- Guides and supervises less experienced colleagues.
- Completes engagement letters and PAC memos for any project to a high standard.
- Understands complex group structures for CTO and conflict purposes. Prepares initial conflict notes for more complex group structure charts in relation to formal insolvency assignments.
- Ensures correspondence is responded to in a timely manner across the project team: o General correspondence – 3-5 days (or as directed by seniors) o Work referrals – same day
- Ensures no compliance breaches
Business Report Writing
- Produce reports that are complex, including recommendations, prior to partner review
Business Development
- Generates leads.
- Delivers pitches/presentations with support of senior colleagues.
Legal and Technical Framework
- Brief counsel and challenges advice received.
Analytical Skills
- Challenge underlying assumptions to models.
- Considers knowledge of the client and situation when completing reviews and preparing models.
- Prepare, review and analyse complex financial statements e.g. multiple group estimated outcome statements.
- Undertake more complex investigations.
- Apply strategic thinking around the model outputs and consider their potential impacts on the wider process.
Qualifications
Essential Experience
- Significant experience in restructuring and insolvency, demonstrating the core and technical skills required for the role.
- Strong network of professional contacts and KBI'
- Experience in conducting initial client meetings and converting new enquiries
- Technical knowledge, skills & experience in dealing with complex MVL, CVL, Administration, and CVA matters
- Core people management skills
- Not essential, but experience in handling advisory matters such as IBR's, Options Reviews, Cashflow Management, and managing AMA assignments would be a bonus
