Revenue Coordinator

We are seeking a high performing and detail-oriented Revenue Coordinator to support the financial operations of our London based partners and fee earners. This is a high impact position requiring initiative, accuracy and strong communication skills. You will play a key role in maintaining billing momentum, improving cash flow and upholding the firm’s client service standards.

Acting as the main point of contact for all revenue related activities you will work with our partners, fee earners, LEAs, clients and the global finance team. The Revenue Coordinator will drive best practices in billing, collections and revenue compliance – directly contributing to the firm’s financial performance and operational success.

JOB RESPONSIBILITIES:

WIP (Works in Progress) Management

• Conduct regular WIP review meetings with partners and fee earners to drive timely invoicing.
• Monitor aged WIP.
• Advise partners on billing best practices to avoid WIP build-up.
• Assist in setting monthly billing targets and forecasts based on partner input and historic trends.
• Establish an awareness of and record information relating to the lifecycle and financial performance of matters.

Billing

• Use 3E to prepare and issue bills.
• Process transfers of time/costs, narrative amends, time divides, write-offs and credit notes.
• Ensure all billing instructions and client billing details are updated on matters.
• Assist in the distribution of completed invoices.

Credit Control

• Monitor aged debts and proactively follow up on overdue invoices.
• Communicate directly with clients to resolve outstanding payments while maintaining strong relationships.
• Escalate payment delays or disputes to relevant stakeholders (e.g. partners, revenue manager).
• Support monthly collections forecasting and meet collections targets to optimise firm cash flow.
• Provide regular and ad-hoc reports on accounts receivable (AR).

E-Billing Management

• Work with the firm’s eBilling Support Team to ensure timely and accurate submission of e-bills.
• Monitor and troubleshoot rejected invoices, coordinate resubmission after resolving errors.
• Stay informed on client specific billing guidelines.
• Generate e-billing reports to identify submission delays or systematic issues.

Relationship Management

• Serve as the primary contact for all revenue related matters within assigned practice groups.
• Build strong working relationships with partners, fee earners and business service teams.
• Engage directly with client finance teams to ensure smooth invoice processing and payment.

Reporting

• Produce detailed reports on WIP, AR, collections and cash receipts through 3E.

JOB SPECIFICATIONS

• Experience: Minimum of 3 to 4 years of experience in a revenue, billing or credit control role within a law firm.
• Strong knowledge of billing systems (ideally 3E).
• Exposure to working with client e-billing platforms (e.g. CounselLink, Legal Tracker).

SKILLS AND ATTRIBUTES

• Excellent communication skills verbally and in writing with personnel at all levels.
• Ability to take ownership of tasks and projects
• Demonstrate an ability to be self-motivated and work on own initiative
• Proactive, robust and able to build strong relationships and credibility quickly with colleagues
• Strong attention to details skills
• Excellent organisational skills
• Ability to work under pressure
• Ability to prioritise multiple tasks
• Ability to solve problems
• Must be highly skilled in MS Suite - Word, Excel and Powerpoint.

Our hybrid working policy is 3 days per week in the London office, 2 days remote working. All positions require punctuality and regular attendance.