Job description:
We’re looking for a Revenue Operations Manager to help drive Fonoa’s go-to-market performance and strategic alignment across Sales, Marketing, and Customer Success. In this high-impact role, you’ll work closely with senior leadership to scale processes, systems, and insights that support revenue growth and operational efficiency.
You’ll be responsible for aligning cross-functional teams, leading operational initiatives, building scalable infrastructure, and optimising the GTM funnel from lead to renewal. You’ll act as a trusted advisor and execution partner to GTM leadership and ensure we make data-driven, scalable decisions as we grow.
This role is ideal for someone with deep RevOps experience in B2B SaaS, strong analytical and project management skills, and a passion for enabling commercial teams to perform at their best.
What You’ll Do
- Design, implement, and optimise scalable GTM processes across Sales, Marketing, and Customer Success
- Lead cross-functional operational initiatives, from process improvements to CRM system upgrades and integrations
- Manage forecasting processes, pipeline hygiene, territory and account planning, and funnel performance tracking
- Partner with revenue leaders to run business reviews, planning cycles, and board-level reporting
- Identify and implement tooling that improves GTM productivity, automation, and data quality
- Own and enhance our GTM tech stack (e.g., Salesforce, HubSpot, Gong, Clay)
- Analyse performance data and generate insights that influence strategy and decision-making
- Collaborate closely with Sales, Marketing, and CS to ensure alignment, accountability, and operational consistency
- Act as a senior contributor on the RevOps team, providing strategic input and mentorship to peers
You’re a Great Fit If You Have
- 5+ years of experience in Revenue Operations, Business Operations, GTM Strategy, or similar roles within a high-growth B2B SaaS company
- Proven experience building and scaling RevOps processes, systems, and analytics from the ground up
- Expertise with Salesforce (required), and familiarity with tools like HubSpot, Gong, Clay, and automation platforms
- Strong data fluency, comfortable working with Excel/Google Sheets, and ideally familiar with SQL or BI tools
- A proactive, problem-solving mindset with the ability to prioritise, manage complexity, and influence cross-functional stakeholders
- Excellent communication skills, able to work with senior leadership and translate insights into action
- High output and low ego; adaptable to a global, hybrid working environment
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