You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
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The Revenues and Benefits Administration Officer at West Northamptonshire Council provides essential administrative support across the Revenues and Benefits team. The role involves managing emails, indexing documents, raising orders and supporting financial systems like ERP. It contributes to the smooth operation of services including Council Tax, Business Rates and Benefits. The position is part-flexible, allowing remote work up to three days a week. It requires strong organisational, IT, and communication skills, and aligns with WNC’s THRIVE values.
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In this role, you’ll handle day-to-day admin tasks such as indexing emails, scanning documents, and capturing benefit claims. You’ll use systems like ERP to raise purchase orders and invoices, and support projects with data collation and mail merges. You’ll ensure accurate data entry to meet performance indicators and maintain stationery supplies. You’ll work independently, using Office 365 tools to manage information securely and efficiently. Your work will help streamline operations across Council Tax, Benefits, and Business Rates, making a real impact on residents’ lives.
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You will be a highly organised and detail-oriented individual with strong administrative experience and a proactive approach to supporting team operations. You will have excellent communication skills, both written and verbal, and are confident using Microsoft Office and digital systems to manage data efficiently. You will bring a positive attitude and a willingness to learn.
