Safeguarding Case Officer

Hey! We’re the LTA and we’re pleased to meet you! 👋

Our vision is ‘Tennis Opened Up’, and our mission is to transform communities through tennis, focusing on three areas – making tennis welcoming, enjoyable and inspiring to everyone.

The Role

As part of the Safeguarding team, the Safeguarding Case Officer plays a key role in taking a pro-active approach to safeguarding. You will be responsible for providing high quality support in the investigation of safeguarding cases and will be a key part of ensuring high safeguarding standards exist across the sport. As part of the Safeguarding team, you will also work to manage an efficient, effective criminal records checking process.

Please note this is a 12-month fixed term contract, providing maternity cover from September 2025 until August 2026.

Whilst our preference is to hire someone full-time in this role, we’re open to considering those looking for part-time work too.

Applications close at midnight on Sunday 3rd August 2025, and interviews will be conducted on a rolling basis.

Key Accountabilities

Case Management:

• Assist the Safeguarding Case Manager as directed in the investigation of cases including; conducting interviews, representing the LTA at strategy meetings, producing reports and referring cases to relevant bodies. Manage cases of reputational risk and media interest.

• Provide support to the additional case officer and regional safeguarding officers, regional participation colleagues, tennis venues and individuals including clubs, coaches, welfare officers, volunteers, officials, players and parents.

• As part of the Safeguarding team, work across British Tennis to assist in the development of high quality advice, guidance and support for projects and events as required.

• Represent the team externally at strategic meetings and events on behalf of the Safeguarding Case Manager and Head of Safeguarding.

• Complete reports for Board and Executive teams on cases of note, case data trends and matters of organisational interest.

• Present cases to the Safeguarding Tribunal on behalf of the HOS and Safeguarding Case Manager and assist in the coordination and planning of committee hearings.

• Manage general enquiries for the safeguarding team through the safeguarding mailbox.

Education and Training:

• Assist in the delivery of training to coaches, venues, volunteers and colleagues in order to improve the level of Safeguarding expertise across British Tennis.

• Act as an ambassador for the LTA and the sport at key sport sector, industrial events, and other networking opportunities.

Compliance:

• Support the criminal records checking process, managing DBS casework and administration in a confidential and timely manner.

Legislation:

• Keep informed of current legislation, statutory and other guidance with regards to safeguarding and cascade the information accordingly.

• Keep informed of current legislation, statutory and other guidance with regards to data protection and confidentiality.

Life at the LTA

The LTA, through its vision 'Tennis Opened Up', is committed to creating an inclusive environment where all colleagues feel included and a strong sense of belonging. We particularly welcome applications from people from ethnically diverse communities, deaf and disabled people, members of the LGBTQ+ community and people with lived experience of the UK's many and varied communities.

Read some of our colleague testimonials below and find out more here

• “As a new mum, I’ve appreciated the LTA’s newly enhanced benefits, which have supported me during maternity leave and in my return to work. In total, I have been with the LTA for four years and love the diversity of my role.”

• “Everyone's respected in terms of the culture, ethnicity, and the background, so you don't feel inequal in any capacity. I remember how supportive my team had been during Ramadan, being fully understanding of its requirements and flexible with my work schedule.”

• “As a new starter at the LTA, my experience has been overwhelmingly positive. Being a tennis fan, I was excited to join the organisation, and from day one, I’ve been impressed by everyone’s dedication to our mission of 'Tennis Opened Up', as well as promoting diversity, inclusion, and sustainability.”

Find out more about the role, and our amazing LTA benefits via the link provided.