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Salary: Please state your expectations within your application
Contract: Full Time, 37.5 hours a week
Location: The City Ground, Nottingham, NG2 5FJ
Department: Safety and Security
Reporting to: Head of Safety and Security
Closing Date For Applications: 15th August 2025
About the Role:
The role will be responsible for ensuring, as reasonably practicable, the security of all Club premises, and the safety of all people attending events at The City Ground in accordance with the terms and conditions of the Safety Certificate and the Club’s Policy for Spectator Safety, through the establishment, operations and monitoring of suitable systems and controls, maintaining compliance with all relevant legislation and best practice.
The Perks of the Job:
- Opportunity to access tickets for events at The City Ground.
- Employee Assistance Programme.
- Access to high street and gym discounts.
- Discount within our Club shop.
- Free on-site parking.
Key Tasks and Responsibilities:
- Assist with co-ordinating, monitoring and advising on all safety matters affecting the Stadium working closely with the Head of Operations & Head of Facilities.
- Establish, maintain and review all polices in line with changes in legislation, best practice and identified problems through the appropriate risk assessments.
- Ensure the Match Day Operations Manual contains all the necessary information to meet the requirements of the Safety Certificate.
- Ensure that the provisions of the Safety Certificate issued by Nottinghamshire County Council are acted upon and attend Safety Advisory Group meetings representing the club interests.
- Maintain compliance with all requirements of the ‘Safety at Sports Grounds’ legislation (The Green Guide) and other advisory documents including those issued by the Sports Ground Safety Authority.
- Consult regularly with senior representatives of Nottinghamshire Police, Fire and Rescue Service, East Midlands Ambulance Service and Nottinghamshire County Council regarding spectator safety and security.
- Continually review Stewarding requirements for Matchdays to ensure numbers of staff and allocation complies with the Safety Certificate.
- Assist with reviewing and implementing the appropriate elements of Health & Safety Legislation in relation to crowd safety and large events, liaising with the Health & Safety Executive and other relevant bodies.
- Assist with managing and continually reviewing the Security Contractor and their duties at all Club sites.
- Create good relationships with Supporters Associations and assist in the planning of future events.
- Continually review the operation of the department and implement actions to improve its effectiveness and keep up to date with changes/trends in football and adopt best practice where appropriate.
- Liaise with and assist other departments with the preparation and launching of new initiatives.
- Be responsible for the planning, implementation and monitoring of all domestic matches and additional events at the City Ground, to ensure the management and operation of those events is fully compliant with national legislation and with the guidelines set down by the Sports Grounds Safety Authority (SGSA).
- Be able to create and carry out pre-match briefings and conduct post-match debriefs including the production of associated documents and the review of post-match reports.
- Advising and assisting as necessary in the provision of appropriate training across the matchday operations and security teams, ensuring compliance with relevant legislation and industry best practice.
- Maintain and regularly review all Match Day documentation including the Contingency Plans to ensure they meet the current risks.
- Assist in the comprehensive investigation of safety incidents and compile reports for internal parties and statutory authorities as required.
- Ensure Match Day Steward debrief reports are analysed and pertinent formation is documented and utilised in future planning processes.
What are we looking for:
- Experience in a similar role involving spectator safety and large crowds at big sporting events.
- NVQ Level 4 qualification in Spectator Safety or equivalent, or Safety Management qualification.
- Highly developed problem-solving skills, is resilient, works well in pressurised and stressful situations.
- Flexibility to deal with issues out of hours and at short notice.
- Develop a culture of continuous improvement and the ability to embed this ethos within your team.
- Fosters a team approach both within and between departments assisting others where appropriate.
- Strong interpersonal skills with the ability to communicate confidently with the public, contractors, employees at all levels in and outside the Club.
- The ability to build and maintain positive relationships with key stakeholders, both internal and external of the club.
- Strong leadership and management skills, commercial awareness and excellent decision-making skills.
- Sound organisational skills, able to prioritise and manage own workload and that of allocated staff.
- The ability to interpret and implement policies as required.
- Be able to communicate key issues to a wide audience, listen to suggestions, ask probing questions to ensure full understanding of messages.
- The ability to develop relationships with people quickly, work to build longer term individual, team and department relationships, creating trust and credibility.
- Have a sound understanding of the financial and relationship management of your own area.
- Ensure that internal and external satisfaction is a high priority.
- The ability to complete all necessary tasks required by you and the team, ensuring high standards are always achieved.
- Be able to describe aims and encourage people to achieve them by empowering and trusting people to deliver whilst always leading by example.
- Be able to persuade others through a well-structured and well-reasoned case.
Forest For Everyone
We aim to create a culture which embraces and celebrates our differences, enables individuals to feel comfortable, maximise their potential and eliminate discrimination.
Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.
Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.
Disability Confident Committed Employer
We are a Disability Confident Committed employer. We encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a "disabled person" according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment selections.
Our Commitment to Safeguarding
As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.
An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment. 
