The Role
You will be a pivotal part of the Rubix Customer Hub team based at our national distribution centre in Wolverhampton. Ideally you will have a background in Engineering spare parts purchasing or a general parts, PPE or tools distribution environment. However, this is not essential, and full training will be given.
If you’re a team player with customer service experience, then this could be the role for you!
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.
Who doesn’t love a challenge! This opportunity will give you your first step to getting yourself noticed in a fast moving, fast growing dynamic business. Our Hub is a vibrant and stimulating environment looking after many households’ names
Joining our Hub team, you will be administering and servicing the spares & equipment requirements of some of our largest UK Key Acct customers. Dealing with both internal and external customers the importance of treating all customers the same is key. This area of our supply chain has grown significantly in the last 18 months, and our key objective here is to drive consistency of service.
You will ensure order activities are maximised to help the both the customer and your own function exceed all sales and profit targets whilst delivering outstanding service levels.
You will be responsible for ensuring that the highest standards of order support, administration and customer service are always maintained. Direct handling of customer queries & orders, whilst always maintaining excellent levels of customer service.
Who are we looking for?
We welcome your application if you are an experienced internal sales office person with experience of a fast-paced environment, preferably within parts distribution of some description. Although if not full training will be given. Product knowledge is not critical but more the desire and capability to provide excellent customer service.
Who are we? And what are your benefits?
Rubix are the most trusted single source of industrial supplies thanks to our national network of branches and commitment to our customers.
Due To This Success, You Will Receive
Competitive Salary & Bonus scheme
Continuous Development
Cycle To Work Scheme
Increase in holidays with service
But, maybe more importantly we offer you a role in which you can make your own and develop within via our Rubix Academy which provides training and development opportunities, and we operate in an entrepreneurial environment looking to our colleagues to make a real difference for the business! We value and encourage our colleagues to take ownership and act with integrity and teamwork is at the core of everything we do!
