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We're on the lookout for a Sales and Marketing Support Executive to join our team in Bath! You will play a critical role in supporting our sales, marketing and partnership teams, ensuring that they operate smoothly and efficiently.
What you'll do:
- Support: Providing support for the sales and marketing teams
- Build quotes for sales opportunities
- Govern the processing of sales orders, including contract and licensing renewals
- Support Alliances Director with administrative support related to Microsoft Engagement
- Ensure that all team members are following established processes and procedures (recommend changes as needed)
- Reporting: Enable data driven decisions to continually improve business performance
- Weekly/ monthly/ annual reporting across sales, marketing and partner activities, including maintenance of reports to track historical performance and future outlook
- Revenue optimisation - track trends throughout the customer engagement process to optimise the customer lifetime value
- Sales Excellence: Ensure best-practice execution to maximise sales and customer experience
- Govern, monitor and optimise the lead-to-revenue processes
- Orchestrate and drive value through sales rituals, including Bid and Deal Reviews; Win/ Loss Reviews; Closed Deals Reviews; and Sales and Marketing Meetings
- Deal support: assist sales pursuits, including the coordination of RFP responses
- System Optimisation: Optimise business systems and ensure data hygiene to maintain a sturdy foundation to excel
- Support data collection and cleansing within HubSpot and Microsoft Dynamics, ensuring data integrity and accuracy across all marketing databases
- Data management: Govern and optimise systems use, including reporting and data extraction from HubSpot and Dynamics
- Microsoft Partner Center and partner portals update and management
- Manage the administration required to receive Market Development Funds (MDF) from partners, including Microsoft
- Ensure timely and accurate reporting to partners regarding the utilisation of MDF
What we're looking for:
- Proven experience in a similar administrative, sales support or marketing operations role
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks and priorities effectively
- Excellent communication and interpersonal skills
- Proficiency in Hubspot, Microsoft Dynamics, and Cognism, or a willingness to learn these systems
- Basic understanding of marketing principles and best practices
- Ability to work independently and as part of a team
- Strong analytical skills, able to draw insights and intelligence from marketing data
- Technology industry experience, ideally within a Managed Services and/ or Professional Services provider
- Collaborative, inclusive and sharing approach
- Ambitious with a passion for continual learning and development
- Determination to succeed with the ability to navigate through change, complexity, and ambiguity
What we offer:
- Responsible Time Off (uncapped annual leave)
- Fitness Cash Contribution
- Pension Contribution
- Employee Assistance Programme
- Enhanced Maternity & Paternity Leave
- Life Assurance, Critical Illness, and Income Protection
- Birthday lunches, a Fun Fund, and more
We believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply!
