Sales And Service Consultant

Service Sales Consultant – (Instrumentation / Process Automation)

UK Wide

From £50k + Bonus + Company Car + Benefits

Role + Responsibilities for a Service Sales Consultant:

Endress+Hauser is seeking a dynamic and results-driven Service Sales Consultant to join our regional teams. This role focuses on driving sales of our service offerings within the assigned territory. You will play a key role in building relationships, identifying customer needs, and delivering tailored service-based solutions that enhance operational efficiency and customer satisfaction.

Main responsibilities for a Service Sales Consultant:

Customer Engagement:

• Developing and maintaining strong relationships with customers within the assigned region.
• Acting as a trusted advisor to customers, understanding their operational challenges and identifying opportunities for our service offerings.

Sales Execution:

• Promoting and selling Endress+Hauser’s portfolio of services (e.g., calibration, maintenance, training, and technical support)
• Achieving or exceeding sales targets for our service revenue in the designated territory.

Technical Expertise:

• Providing in-depth knowledge of Endress+Hauser services to address customer inquiries.
• Collaborating with technical teams to design and propose customised solutions.

Market Development:

• Identifying new opportunities within the customer base for service growth.
• Staying informed about industry trends, competitive offerings, and customer challenges.
• Participating in regional events, workshops, and customer training sessions to promote Endress+Hauser’s capabilities.

Account Management:

• Monitoring and following up on service contracts, renewals, and ongoing customer support.
• Preparing and managing proposals, quotes, and negotiations.
• Ensuring customer satisfaction through regular follow-ups and proactive issue resolution.
• Working with existing Area sales Managers to develop opportunities in Service.

Qualification + Profile for a Service Sales Consultant:

• Proven track record of consultative selling
• 3+ years of experience in sales, preferably in services or solutions within industrial automation or process industries.
• Strong understanding of process automation and related service applications.
• Excellent communication and presentation skills, with the ability to translate technical concepts into customer-focused solutions.
• Proactive, self-motivated, and results-oriented mindset.
• Willingness to travel regionally to meet with customers

Benefits + Perks for a Service Sales Consultant:

• The security of working for an international family-owned company who are a global driver within measurement instrumentation.
• Company car (hybrid option) or Lease car / Car allowance
• Excellent training facilities and personal development plans for your career growth
• Flexible working
• Family social events throughout the year
• Excellent pension scheme
• Increase in annual leave with length of service.

Who we are

Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. Despite employing over 15,000 people worldwide, we have remained a family company, and are proud of our close-knit working environment. There are always two sides to working with us - the professional and the personal. Together they add up to a more rewarding career, day in and day out.