Filtronic is a leading designer and manufacturer of advanced RF, microwave and mmWave solutions for high-performance communication and sensing applications. We develop cutting-edge technologies for satellite communications, aerospace & defence, and 5G infrastructure, operating in frequencies from Ka to W band. Our expertise spans custom MMIC design, complex sub-system integration, and scalable UK-based manufacturing.
The Sales Coordinator will play a key role in supporting the Business Development team and Bid Manager, ensuring seamless workflow and process management across customer relationship management (CRM), bid preparation, and reporting. This role requires a highly organised individual who thrives in a fast-paced environment, with exceptional attention to detail and a proactive approach to supporting complex sales and bid activities.
Summary of Responsibilities:
CRM support
- Maintain and update the CRM system to ensure all business development activities, opportunities, and customer interactions are accurately recorded
- Monitor data quality, ensuring records are current, accurate, and compliant with company standards
- Generate CRM-based insights, reports, and dashboards to support decision-making within the sales pipeline
- Support the Business Development team with CRM training and best practices
Bid management support
- Work closely with the Bid Manager to coordinate timelines, inputs, and deliverables for bid responses
- Assist in compiling bid documents, ensuring that all submissions meet quality, formatting, and compliance requirements
- Liaise with internal stakeholders to gather technical, commercial, and operational information for proposals
- Track bid progress and maintain bid status reports
Workflow management
- Oversee the scheduling and coordination of bid development tasks to ensure deadlines are met
- Manage document versions and maintain a structured bid library for re-use of content
- Act as a point of communication for the bid team, ensuring clear alignment of responsibilities and priorities
Reporting
- Prepare regular reports on sales activity, bid pipeline, and business development performance metrics
- Provide analysis of key trends and progress against targets for the leadership team
- Support monthly and quarterly reviews by compiling data from CRM and bid activities
Customer liaison and support
- Act as a first point of contact for inbound customer queries, directing them to the relevant internal team
- Support pre- and post-sales communication with customers, ensuring timely responses to RFIs, questionnaires, and document requests
- Schedule and co-ordinate customer calls, reviews, and technical discussions
- Screen the Filtronic sales inbox
Visit and event coordination
- Arrange and co-ordinate customer site visits, including logistics, agendas, hospitality, and supporting materials
- Support the sales and marketing teams with exhibition and event preparation (e.g. booking meetings, preparing documentation, gathering follow-up leads)
- Maintain a calendar of key industry events and customer engagements
Document and content management
- Maintain and update sales collateral used in sales packs
- Assist in preparing presentation decks and supporting material for BD meetings or executive briefings
- Ensure document consistency across customer-facing communications
Internal co-ordination and admin
- Support regular sales and bid team meetings, including agenda planning, minute-taking, and action tracking
Requirements
- Strong organisational and time management skills, with the ability to manage multiple priorities
- Experience with CRM systems (e.g., Salesforce, HubSpot, or similar)
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Previous experience in bid coordination or sales support roles is highly desirable
- Attention to detail with the ability to ensure accuracy and consistency across documents and reports
- Collaborative mindset, able to work effectively with cross-functional teams
Benefits
- Opportunity to play a pivotal role in supporting high-profile bids and business development activities
- A dynamic and innovative environment within a growing technology-driven company
- Professional development opportunities and support to grow within the role
- Competitive Pension Plans
- Life Assurance
- Employee Assistance Programme
