Sales Development Executive - Glasgow
Company
Location
Glasgow, Scotland, United Kingdom
Posted At
8/5/2025
Advertise with us by contacting: [email protected]
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Matthew Algie. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
About Us
We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
Position: Sales Development Executive
Location: Glasgow Office, 16 Lawmoor Road, Glasgow, G5 0UL
Job type: Full-Time, Permanent
Hours: 39.5 hours per week, Monday - Friday
Salary: £26,880.00 per annum plus on-target earnings (up to £400 per month)
About The Role
An excellent opportunity has arisen for an experienced Sales Development Executive to join us here at Matthew Algie on a permanent full time basis with fixed Monday - Friday shifts.
The role holder is responsible for achieving their agreed sales targets by selling Matthew Algie and Espresso Warehouse products in line with the agreed company pricing parameters. The role holder may be required to travel to attend monthly and quarterly sales meetings where targets are discussed along with training and review from the previous quarter.
In the course of their work, the role holder is required to interact with customers at all levels across our customer base. This would be predominantly on the phone, but situations may arise where the role holder may need to interact with customers in person. The role holder is also required to interact effectively with managers and colleagues in other departments during their work. The role holder is required to influence the customers on the designated call plans and colleagues in other departments within parameters set down the line manager. The role holder should operate within the structure decision making parameters agreed with the line manager and as set out by the Sales & Marketing Director.
Responsibilities
To be considered for this position it is essential that you have relevant previous experience in a similar role such as telesales, telemarketing or prospecting professional.
Education / Qualifications / Training
Essential
Thanks, from the Team @ Matthew Algie
Equal Opportunities
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
Your experience may include some of the following: Sales advisor, telesales advisor, sales executive, telesales executive, phone sales, telephone sales, internal sales, outbound sales, lead generation, business development, etc.
We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
Position: Sales Development Executive
Location: Glasgow Office, 16 Lawmoor Road, Glasgow, G5 0UL
Job type: Full-Time, Permanent
Hours: 39.5 hours per week, Monday - Friday
Salary: £26,880.00 per annum plus on-target earnings (up to £400 per month)
About The Role
An excellent opportunity has arisen for an experienced Sales Development Executive to join us here at Matthew Algie on a permanent full time basis with fixed Monday - Friday shifts.
The role holder is responsible for achieving their agreed sales targets by selling Matthew Algie and Espresso Warehouse products in line with the agreed company pricing parameters. The role holder may be required to travel to attend monthly and quarterly sales meetings where targets are discussed along with training and review from the previous quarter.
In the course of their work, the role holder is required to interact with customers at all levels across our customer base. This would be predominantly on the phone, but situations may arise where the role holder may need to interact with customers in person. The role holder is also required to interact effectively with managers and colleagues in other departments during their work. The role holder is required to influence the customers on the designated call plans and colleagues in other departments within parameters set down the line manager. The role holder should operate within the structure decision making parameters agreed with the line manager and as set out by the Sales & Marketing Director.
Responsibilities
- Full accountability for account management of bronze accounts
- Explore opportunities to grow customer value/spend for bronze accounts
- Investigate any service issues for bronze accounts
- Liaise with CSM in the field as required for on site requirements
- Prior to making every outbound call a full review of the customer product trade agreement is to be completed to establish sales opportunities
- Review sales ledger reports to establish trading pattern
- Review gap report
- Ensure telephony/Laptop equipment is fully functional
- Ensure necessary stationary is to hand
- Ensure correct telephone number is dialled~
- Ask for the contact/decision maker on site
- State the purpose of the call
- Take the customer order
- Review the order, filling gaps and upsell promotions/gaps where applicable
- Place the order on the Matthew Algie capture screen
- Make effective use of all marketing support materials
- Investigate any service issues
- Confirm best call day and time & frequency~
- Confirm contact on site
- Confirm all details on file are correct and collect email address.
- Assess potential account growth by relevant questioning
- Ensure customer order is captured correctly
- Schedule next agreed date and time for call
- Action and close all relevant call related administration
- Communicate any relevant information to Coffee Sales Manager responsible for the account
- 100% Overall Monthly GSV/NSV target
- 100% Overall Monthly AOV target
- 100% Overall Buyers % Target
- 99.5% Order Accuracy
- Minimum of 80 Calls per Day
- >£4Kpm New product Placement & promotional Activity
- All scheduled calls completed and on time
- Monthly, Quarterly and annual sales targets achieved
To be considered for this position it is essential that you have relevant previous experience in a similar role such as telesales, telemarketing or prospecting professional.
Education / Qualifications / Training
- Educated to GCSE / Standard Grade or equivalent
Essential
- Has worked in a busy call / contact centre environment in a telesales role
- Has worked in a KPI driven environment and meets or exceeds KPIs
- Experience gained in a food or drinks related business
- Ability to work toward and achieve sales targets
- Ability to work in a highly demanding, structured and fast paced environment
- Possess excellent selling skills
- Excellent communication skills
- Ability to build strong working relationships
- Analytical
- Ability to multi-task
- Ability to persuade, influence and negotiate
- Highly organised
- Time management
- Excellent attention to detail
- Ability to work under pressure to meet deadlines
- Positive attitude
- Confident
- Passionate
- Demonstrates initiative
- Motivated by success
- Performs well under pressure
- Proactive
- Consistent
- Willingness to go the extra mile
- Customer focussed
- Works well as part of a team and individually as required
- Honest and respectful
- Punctual
Thanks, from the Team @ Matthew Algie
Equal Opportunities
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
Your experience may include some of the following: Sales advisor, telesales advisor, sales executive, telesales executive, phone sales, telephone sales, internal sales, outbound sales, lead generation, business development, etc.
Advertise with us by contacting: [email protected]
Hunt UK Visa Sponsors
Copyright © 2025