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The Sales Operations Manager, Amazon will play a critical leadership role in supporting SharkNinja’s Amazon business by driving operational excellence, forecast accuracy, and sales process optimization. This position will be responsible for developing and leading a team of Sales Operations Managers, ensuring seamless execution of sales operations, and enhancing predictability in our fast-paced, high-growth environment.
In addition to leading the Amazon Sales Operations function, this individual will work closely with cross-functional teams, including Finance, Supply Chain, Accounting, and Customer Service, to drive revenue growth, optimize trade spend, and improve operational efficiencies.
What you will be doing
Forecasting & Sales Operations Optimization
- Own the sales forecast process for Amazon, driving accuracy in volume, value, and trade spend projections.
- Develop, track, and optimize internal forecasts, ensuring alignment with external Amazon demand planning teams.
- Drive the monthly consensus forecast process, ensuring on-time deliverables and cross-functional collaboration.
- Manage order processes in coordination with Customer Service, including purchase order (PO) creation, confirmation, and fulfillment rate tracking.
Amazon Inventory & Trade Spend Management
- Oversee inventory management strategies, including Direct Import and In-Stock Optimization to maintain healthy inventory levels.
- Lead Joint Business Planning (JBP) initiatives with the Amazon Operations team to align on growth strategies and promotional plans.
Qualifications
- A fixer with a passion for identifying gaps, inefficiencies, and driving fast solutions.
- Proven experience leading and mentoring teams, with a strong ability to develop talent and drive performance.
- Bachelor’s degree required (Business, Finance, Sales, or related field preferred).
- Strong ability to analyze and derive insights from complex data sets to inform strategic decision-making.
- Excellent analytical skills, financial acumen, and advanced proficiency in MS Office (Excel, PowerPoint, etc.).
- Highly detail-oriented, process-driven, and capable of managing multiple priorities in a fast-paced environment.
- Strong communication, organizational, and project management skills with a collaborative, team-first mindset.
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