Sales Operations Manager - London

Live shows make us feel good. They're a time to hang with our friends, discover new artists or lose ourselves on a dancefloor. We're on a mission to bring all of this to more fans, more often – and that's where you come in.

We're looking for a Sales Operations Manager to join our Sales & Account Services team to support our commercial growth globally.

At DICE, you'll be part of the company that's redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you're proud of.

About the role

In this role, you will work closely with our Sales and Commercial Partnership teams, supporting them with reporting and data maintenance, interdepartmental relationships, and ad hoc projects that will give you a front-row seat to the growth of DICE.

You'll be

• Providing data support for analysis/analytics of forecasting and pipeline data.
• Assisting our commercial teams and their management as required.
• Proactively identifying and making recommendations for process improvements and report automation, and assisting with implementation.
• Providing consistent feedback on the Salesforce CRM process and ensuring it is properly maintained by field.
• Promoting and driving pipeline hygiene consistently through the quarter, identifying gaps and working with stakeholders
  
  

You are

• Passionate, humble and talented.
• Able to juggle multiple tasks and priorities while maintaining a high level of energy.
• An effective communicator, both verbal and written, with outstanding interpersonal skills, who inspires trust in people.
• Actively responsible and a problem solver.
• A fan of music and culture.
  
  

You need

• Excellent decision-making, analytical and problem-solving skills. Assessing the relative importance of activities and assignments, and adjusting priorities when appropriate.
• The courage and confidence to challenge the status quo. Anticipates problems and mitigates risk.
• Experience with Salesforce reporting and advanced Excel skills.
• A track record of cross-functional collaboration and a strong team player
• The ability to work effectively across internal functional teams and external vendor relationships.
• Strong communication skills (Bilingual, French or Spanish speakers are desirable but not essential).
  
  

About DICE

DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We're constantly innovating to bring amazing products to fans, artists, venues and promoters.

We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE.

Our Benefits

• Unlimited paid holiday
• Monthly DICE credits
• Private health insurance with Vitality with tons of perks
• Workplace pension with Penfold
• Coaching and CBT sessions
• Classpass
• Summer Fridays
• Generous parental package
• Eye Care Vouchers
• Cycle 2 Work
• Workplace nursery scheme
• Season Ticket Loan
  
  

We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team's days and expectations during the interview process.

Application process

Our process usually involves a quick chat on the phone, a task and an interview where you'll meet the people you'll work with. We'll keep you fully informed along the way.

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