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Job Description
We are looking for a Sales Operations Specialist to play a key role in optimising and streamlining Sales and Business Development operations across UK and Ireland, South Africa and APAC. This role will support the Sales and Business Development Representatives by managing workflows, ensuring efficient lead routing, optimising sales tools, and collaborating with cross-functional teams. The focus will be on improving SDR/BDR productivity, enhancing lead generation processes, and contributing to the growth of the sales pipeline in these regions.
About The Team
The SDR/BDR team is committed to supporting customers at every stage of their journey, with a primary focus on new customer acquisition. The team thrives in a high-energy, collaborative, and dynamic environment, leveraging cutting-edge technology to deliver the best solutions for their clients.
What’s in it for you? Work in a fast-paced, growth-oriented global software company, offering numerous opportunities for career development and progression. Collaborate with dedicated and experienced teams across sales, marketing, and product functions to drive industry-leading results. Access continuous learning and development opportunities to stay ahead of the curve. Influence SDR/BDR strategies across diverse markets and contribute to the expansion of sales efforts in these regions.
This is a hybrid role 3 days a week in office - 2 days at home (Newcastle)
In this role, you’ll take the lead in optimising SDR/BDR processes and tools across the UKIA region. By analysing workflows and identifying opportunities for improvement, you’ll help boost team productivity and drive smarter lead generation. You’ll work with tools like Salesforce and Outreach.io , ensuring they’re fully optimised to support the team’s success. You'll also collaborate closely with Sales, Marketing, and Enablement teams to align campaigns and lead generation efforts. Your support will be key in helping sales leadership with resource planning and forecasting, making sure everyone is set up for success.
Skills
- Experience in Sales, Marketing, Revenue Operations, or a similar role within a SaaS or tech-driven environment, ideally supporting international teams.
- Proficient in CRM systems (preferably Salesforce), sales engagement tools (e.g., Outreach.io ), and data platforms like Excel, Power BI, or Tableau.
- Strong process mindset with the ability to design, optimise, and automate workflows to improve sales efficiency.
- Analytical and data-driven, with the ability to turn insights into actions that support lead management and pipeline growth.
- Skilled in project management, with the ability to manage cross-functional initiatives, meet deadlines, and adapt quickly.
- Clear and collaborative communicator, confident working across regions and teams.
𝐘𝐨𝐮𝐫 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬
- Competitive base salary and commission structure
- Comprehensive health, dental and vision coverage
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
