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Position Snapshot
Business Area: Nestlé UK&I
Job Title: Sales Support Manager
Location: Gatwick: (Hybrid working – approx. 2 flexible days a week in our fantastic office)
Salary from £39,200 to £44,000 depending on experience + generous pension scheme + potential bonus + 25 days annual leave plus 12 flexible days on top + 2 paid volunteering days + many other excellent benefits!
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.
Position Summary
What can you expect from a career in the Nestlé Sales Team?
Every day and Everywhere, we are building a Sales community of unique people, that thrive together, make a positive difference and deliver market leading results.
Join our dynamic team at Nestlé, where we are committed to delivering excellence in our services and operations. We are looking for a motivated and experienced
Sales Support Manager to lead and develop a team of Sales Support Specialists.
A day in the life of a Sales Support Manager…..
As the Sales Support Manager, you will be responsible for leading and developing a team of up to 10 Sales Support Specialists. Your primary focus will be to ensure the delivery of high-quality operational and service requirements for our Sales community, supporting over 400 end users across multiple categories and all channels within the business.
Key Responsibilities:
- Leadership and Development: Lead and mentor a team of Sales Support Specialists to deliver exceptional service and operational support.
- Best Practices: Drive best practices in end-to-end (E2E) processes to ensure internal administration is executed right the first time, supporting our external business planning effectively.
- Cross-Functional Collaboration: Build and develop strong cross-functional relationships across all serviced categories, including Procurement, Marketing, Supply Chain, Technical & Production, and Quality Teams, as well as engaging with our Head of Sustainability.
- Stakeholder Engagement: Maintain close contact with key stakeholders across counterpart teams, aligning ways of working and driving a consistent approach to service delivery and best practices.
- Coaching and Training: Coach, train, and develop team members to ensure they possess the necessary knowledge and skills to perform their roles effectively. Support career and personal development aspirations through quality Performance Development Plan (PDP) discussions.
What will make you successful?
You will have proven experience in a leadership role within a sales support or operational environment. A good communicator, you will be motivated to be part of a team, build great relationships within the team and with stakeholders, be open to how we can continuously improve as a team, and be the best!
Other key experiences we’re looking for include
:
- Strong understanding of E2E processes and best practices in service delivery
- Demonstrated ability to coach and develop team members effectively
- Strong problem-solving skills and a results-oriented mindset
- Understands all Sales functions i.e. CDT, Customer, Field
- Good understanding and networks across the NiM businesses
- Experience of leading change successfully on cross functional projects or initiatives
- Experience working within a matrix environment, achieving results through effective influencing and collaborating
- Self-motivator with the ability to energise teams
What You Need To Know
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
Job advert posting date 02/07/2025
Job advert closing date 22/07/2025
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
