Job Description
Sales Support Officer – UK FA&O
As a Sales Support Officer, you will play a key role in supporting the UK FA&O sales teams to achieve sales targets. You’ll manage contract documentation, quoting for smaller dealerships, and ensure timely validation and activation of contracts. You’ll be a reliable point of contact for internal and external stakeholders, helping drive operational excellence and customer satisfaction.
Find out more here about how you can unleash your full potential at DLL
Day To Day
- Build and maintain strong relationships with internal and external partners.
- Support the sales team by managing incoming contract documentation and telephone queries.
- Manage and monitor the sales pipeline, ensuring timely follow-up and resolution of issues.
- Complete quoting activity for smaller dealerships, ensuring accuracy and alignment with sales strategy.
- Validate contracts and perform system data entry with high attention to detail.
- Liaise with internal stakeholders to resolve operational issues and ensure seamless processing.
- Maintain CRM and other systems with up-to-date and accurate information.
- Identify and signal sales opportunities to the sales team.
Measures
- Right First Time (RFT) targets
- Pipeline and WIP time management
- Inbox and workload efficiency
- Customer and stakeholder feedback
- Accuracy and timeliness of quoting and contract validation
- Support of regional and national sales performance
All members enjoy
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
- Click this link for an overview of all the benefits in your region.
Essentials
- Knowledge of Financial Services (FCA/TCF)
- Strong attention to detail and time management
- Experience with Excel and other Microsoft Office tools
- Excellent verbal and written communication skills
- Ability to manage inbound/outbound customer calls
- GCSE Maths or equivalent
Desirable Attributes
- Experience in equipment leasing and vendor finance
- Proactive mindset and ability to take ownership
Choose wellbeing
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Our Four Wellbeing Categories Are As Follows
- Connection – Build meaningful connections with other DLL members
- Health – Manage mental, emotional and physical health
- Finance – Provide learning opportunities to help members achieve personal financial health
- Lifestyle – Maintain balance between work and life priorities
These are the things that matter to our members and the wellbeing of our members matters to DLL
Good To Know
- Deadline for application: (Due to high volume of applications this requisition may close prior to posted close date)
- The selection process may involve an assessment.
- Applications via email will not be reviewed. Please apply online via our career website.
- DLL’s referral program applies
- For more information, please contact our Talent acquisition partner Natalie Gray via [email protected]
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
About Us
DLL, a great place to build your career
DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.
We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.
You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.
Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.
Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.
Join us in Partnering for a better world!
