Job Description
Salesforce DevOps Engineer
Salary: £55,000 - £60,000 per annum
Job Type: Full-Time, 37.5 hours, permanent
Location: IB (International Baccalaureate®) Global Centre, Cardiff or The Hague
Hybrid working opportunity, [office presence required twice per week]
About The IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,700 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About The Job
Situated within the IT applications team in the Cardiff office, this role will primarily sit within a newly setup DevOps team, supporting a new system to be used by our IB stakeholders. The DevOps team is responsible for development of change requests, small-medium projects and large initiatives on Salesforce. This role requires a deep understanding, and extensive hands on commercial experience of Salesforce software architecture and development techniques. Our business services involve multiple applications on Salesforce platform and architecture.
Key Responsibilities
- Develop and/or improve technological solutions on Salesforce platform for new or existing applications in line with functional requirements and specifications.
- Specify, (co)develop and maintain techniques, procedures and guidelines within the own functional area.
- Keep up with relevant developments, technological and market related, in own field of specialization, develop and maintain own network and exchange knowledge with other professionals.
- Monitor and evaluate IT service and performance are in line with contract agreements and specifications.
- Advises management and stakeholders on IT developments, issues and solutions and supports decision making on technical issue.
- Investigate and analyze technical IT incidents and problems, develop technical solutions and secure knowledge gathered from troubleshooting cases to create the necessary means & methods for the future (‘zero repeat’).
About You
- Bachelor’s Degree in Computer Science, Engineering or equivalent work experience
- Extensive hands-on experience building, configuring and maintaining applications on Salesforce
- Salesforce Certified Platform Developer I is required, and Salesforce Certified Platform Developer II is desired
- Familiarity with Copado or Azure DevOps
- Strong understanding of Salesforce platform and specifically regarding Apex Triggers, Aura, Visualforce Pages, Lightning Web Components and Enterprise Architecture
- Knowledge on Document generator tools like Conga Composure
- Significant exposure to Agile/Scrum methodologies and CI/CD tools like Flosum or Copado
- Focuses on delivering value to schedule without compromising quality
- Excellent communication skills - interpersonal, written and oral.
- Excellent organizational skills and detail-oriented.
- Ability to work both independently, and within a team.
- Ability to work within a fast-paced environment to meet deadlines, multitask and cope with multiple activities.
In addition to your salary, we offer an attractive range of benefits including:
- 10% employer pension contribution (3% employee contribution required)
- Enhanced family friendly benefits
- 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave
- Life assurance 4x annual salary
- Flexitime
- Paid volunteering leave
- Excellent continuous professional development
- 1.5 % Flexible benefits allowance
- Health and wellness schemes
- Cycle to Work scheme
- Discounts on a range of products, including days out
- Cash back opportunities available from a wide range of retailers
- Employee Assistance Programme
- Free on-site car parking (booking required)
Applications are being received until 22 September 2025
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.
