Salesforce Solutions Architect

Salesforce Solutions Architect

Wipro is looking for a Salesforce Solutions Architect to join our dynamic team. As a Salesforce Solutions Architect, you will design and implement Salesforce Field Service solutions that align with business objectives and technical best practices. You’ll work closely with development teams, business stakeholders, and product owners to deliver high-quality solutions.

About Wipro

Wipro is an exciting organisation to work for, ranking as a "Top Employer" in the 2023 listings by the Top Employer Institute. We were recognised for several key HR practices, including Diversity and Inclusion. With continuous business growth, Wipro is a well-led company, committed to innovation and excellence.

Your Benefits

As a Salesforce Solutions Architect, you will enjoy:

• A competitive salary
• A comprehensive benefits package including training and development
• Up to 6% employer contributory pension
• A quarterly bonus

Your Responsibilities

As a Salesforce Solutions Architect you will:

• Lead the design and implementation of Salesforce Field Service solutions.
• Drive architecture decisions for integrations, data migrations, and platform optimization.
• Conduct code reviews to ensure quality and adherence to best practices.
• Troubleshoot complex technical issues and provide resolutions.
• Collaborate with product teams to address technical limitations.
• Mentor and guide developers for continuous improvement.
• Partner with business teams to translate requirements into technical solutions.

Mandatory Skills

You must have:

• Expertise in Salesforce Field Service functionalities and configurations.
• Proven experience designing and implementing complex Salesforce solutions.
• Strong knowledge of integration patterns, data migration strategies, and data modeling.
• Experience in Salesforce customization (Apex, Visualforce, Lightning Web Components).
• Proficiency in Agile methodologies (Scrum) and Jira task management.
• Ability to communicate and collaborate effectively with teams.

Desirable Skills

Ideally, you will be familiar with:

• Salesforce integration with SAP PM, SAP HR modules.
• Integration with SAP PI/PO systems.
• ETL tools (MS SSIS).
• Experience in training targeted Salesforce audiences.

Certifications

• Required: Salesforce Field Service Consultant certification (Prerequisites: Salesforce Admin + Salesforce Service Cloud Cert.)
• Preferred: AP Field Service certification

Equal Opportunities

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to fostering equality and inclusion in the workplace. All applicants are welcome.