Salesperson

Trade Counter Salesperson

In this position, you will play a key role in the sale of our full range of building supplies products therefore previous customer service experience would be a distinct advantage. Previous experience in a similar role or within a builder’s merchant environment would be welcomed, but a willingness to learn is essential.

Responsibilities and Duties

• Providing quotations for customers
• Dealing with customers both face to face and over the telephone
• Giving excellent customer service and sound product advice
• Taking a proactive approach to timber product sales, using every opportunity to make or increase a sale.
• Use a customer relationship management system (CRM) holding a portfolio of 50 + customers.
• Generate new business with existing and new customers.
• Upsell and gap analysis on existing customers.
• Cold calling
• Lead qualifying.
• Quote follow up.

Qualifications and Skills

• Motivated, energetic, enthusiastic, self-driven, positive attitude
• Building supplies knowledge would be an advantage but not essential
• Previous sales experience is preferred, but a willingness to learn is essential.
• Confident dealing with customers
• Strong customer service skills
• The ability to build great customer relationships.
• A good telephone manner, excellent communication, and interpersonal skill
• Computer literate.

Benefits

• A competitive pay package.
• Generous discretionary bonus scheme
• Substantial staff discounts
• Training and development opportunities
• Holiday scheme which rewards length of service
• Perkbox discounts
• Contributory pension scheme
• Financial Planning Support
• Cycle to work scheme.
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Employee Assistance Programme
• Mental Health Support

This role will involve working alternate Saturday mornings.

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!