LUSH

Seasonal Sales Assistant

Company
Location
Chelmsford, England, United Kingdom
Posted At
9/11/2025
Description
Description

Key Information

Hours available: 8 - 20 hours per week

Availability requirement: Must have at least two full week days and at least one weekend day.

Application Deadline: Wed 24th Sep 2025

Interview Date: Recruitment evening 6pm-8pm Tue 30th Sep 2025

Start Date: Mon 13th Oct 2025

End Date: Contract ends on December 31st 2025

The role

Seasonal Sales Assistants work at the forefront of our business & provide 5-star customer service during our busiest time of year. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products and connecting with our customers. We're looking for an excellent team player who is ready to receive and give feedback to all members of the team to build on our skills.

You'll ask insightful questions to uncover the right products for each customer and showcase them through engaging product demonstrations. Support their buying decisions by asking questions to confirm interest and secure sales. Give shop tours through intelligent link sales, create bespoke routines and provide pampering sit-down consultations with decadent hand and arm massages as part of our daily work.

With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in creating the ultimate experience for our guests at our busiest time of the year.

Who We Are

You might know us as the inventors of the bath bomb, but theres more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundations statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is whats inside that counts - whether thats an ingredient in a product, or the minerals in a smartphone.

Diversity matters

We are building a brand that represents the people of the world. Its what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Key Responsibilities

  • Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker
  • You will be a Lush Ambassador, championing our ethics and values during consultations
  • Operating our till systems - you will be cash-handling trained
  • Stocking products on the shop floor, ensuring our products are clean and inviting to customers
  • Engage with customers through active listening to understand and establish their needs, recommend products, and provide relevant information and demonstrations.
  • Providing product demonstrations, sit-down consultations and bespoke routines to fulfil the customers' needs, including hand and arm massages
  • Creating lasting memories through our in-store parties and other fun events
  • Being adaptable and solutions-focused, as no two days in retail are the same!
  • Hosting lively and engaging in-store parties and events

Skills And Experience

Our team of Sales Assistants are at the front of the business, connecting with our customers, showcasing our wonderful products and spreading joy one bath bomb at a time.

We're a team that works hard, looks after each other and enjoys what we do. You could be one of us!

Click here to find out so much more about Lush retail and what our perspective on customer experience is.

OUR IDEAL CANDIDATE

  • A People Person

Dedicated to consistently providing warm, genuine and day-making experiences for our customers

  • Passion for LUSH

Not just our products, but our ethics and values too, theres so much to love!

  • Eager to Learn & Receptive to Feedback

Ready to take charge of their own development and work as part of a collaborative, solution focused team

  • Hosting for Parties and Events

Taking charge and connecting with our community by supporting and hosting Lush parties and events

  • Availability

You Must Have Availability For At Least

  • 2 full weekday s
  • 1 full weekend day

Including early starts (7am earliest) and late finishes (9pm latest). JOB SPECIFICATIONS

  • Contract sizes

Contracted sizes may start small, but there will be opportunities to increase weekly contracted hours as we enter the festive season later in the year. 4-8 hour contracts initially.

  • Hourly rate

Sales assistant hourly rate is £12.60 per hour

  • Temporary role

This is a temporary role which is set to end on 31st December 2025. There will be opportunities for temporary roles to become permanent, more will be communicated about this closer to the time.

Here at Lush Chelmsford we firmly believe that all are welcome, always. We are building a brand that

represents the people of the world. Its what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Benefits

  • Holiday allowance*
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment*
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 6 months full pay for parental leave (primary caregiver)*
  • Financial childcare support on return to work*
  • Flexible working
  • qualifying period & hours required. Some benefits are only available to permanent employees

About Lush Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.

Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold naked to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

LNKD1_UKTJ
logo
Hunt UK Visa Sponsors

Copyright © 2025

About us

How does it workContact UsBlog

Stay up to date

TwitterTelegram
Seasonal Sales Assistant | LUSH | Hunt UK Visa Sponsors