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Job Description
About the Role:
At Jungle, we believe social is no longer just a marketing channel – it’s the engine room of brand building. We’re a full-service social agency built for the pace, culture, and creativity of modern platforms. We create for attention, we build for impact, and we partner for the long run.
We’re looking for a
Senior Account Manager who thrives on driving exceptional work across multiple social-first clients. You’ll be the beating heart of key accounts, acting as the trusted partner for clients and the internal force that keeps delivery sharp, strategy strong, and creativity ambitious.
This is a pivotal role for someone who is confident managing cross-functional teams, knows how to balance strategic thinking with delivery excellence, and is excited by the ever-evolving world of social.
Job Requirements
Account Leadership & Client Relationships
- Lead day-to-day client relationships across multiple accounts, acting as a strategic advisor and delivery lead
- Build confidence with clients through calm communication, deep understanding of their brand, and consistent value
- Proactively manage up, down, and sideways — ensuring projects run to time, budget, and brief
- Develop smart workflows and ways of working that bring together strategy, creative, production, and media
Social-First Strategy & Creative Thinking
- Collaborate with strategists and creatives to challenge briefs and shape ideas rooted in platform-native thinking
- Ensure the social work we deliver is as culturally relevant as it is commercially effective
- Interrogate insights and performance data to drive better work, inform creative iterations, and contribute to broader strategic planning
Project & Campaign Delivery
- Confidently lead integrated campaigns from kick-off to reporting — across content production, influencer activations, community engagement, and paid distribution
- Manage asset delivery across formats and platforms (Instagram, TikTok, YouTube, Facebook, LinkedIn etc.), ensuring output is not just polished but platform-smart
- Own campaign documentation: status trackers, content calendars, budgets, scopes of work, and wrap reports
Team & Resource Management
- Champion collaboration between internal departments – strategy, creative, production, influencer, paid – acting as the glue that holds integrated delivery together
- Confidently liaise with our creative studio and external partners to secure time, brief effectively, and manage feedback loops
Commercial Acumen
- Handle budget planning, supplier negotiations, and cost estimates with confidence
- Contribute to fee proposal development, SOWs, and spotting organic growth
- Work closely with Account Directors to manage profitability and growth
Job Responsibilities
What You’ll Bring
- Proven experience in a similar role within a fast-paced creative or social agency
- Strong knowledge of the social landscape, trends, formats, and channel nuances
- An ability to balance detail and delivery with big-picture thinking and strategic foresight
- Excellent written and verbal communication skills — confident in presenting ideas and distilling complexity into clarity
- A proactive, solutions-first mindset with a calm, confident, and collaborative approach to pressure
- Experience managing junior team members and cross-agency teams effectively
Job Benefits
What’s in It for You?
At Jungle, we value our people and offer a range of perks to enhance your experience with us:
- Free daily breakfast
- Office dog day every Wednesday
- Pension scheme
- Generous holiday allowance, including your birthday off
- Eye care support
- Access to our Employee Assistance Programme and Mental Health First Aiders
- Generous family-friendly policies
- Regular social events and direct communication with leadership
- Volunteering days
- Wellbeing day
- Recognition schemes and awards
- Long-service awards
- High street discount vouchers
- Cycle-to-work scheme
Jungle Life – We believe in adding to our culture, not just fitting into it.
At Jungle Creations, diversity and inclusion are at the heart of everything we do. We celebrate different perspectives, encourage innovation, and create a sense of belonging where everyone can thrive.
Our Mission
‘We exist to create ideas that get people to thrive online and in the real world.’
Our Values
Collaborate – We work together to achieve great things
Innovate – We push boundaries and find creative solutions
Champion – We support and uplift each other
Our Commitment to Diversity and Inclusion
We are committed to fostering an inclusive environment where all individuals, regardless of background, feel valued and empowered. If you require any extra support or reasonable adjustments during the hiring process, please let us know.
If you don’t meet all the requirements but believe you’d be a great fit, we encourage you to apply!
Visit our website to learn more about Jungle Creations and other opportunities!
https://junglecreations.com/about/
