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Senior Account Manager – Managed Services (Education/EdTech)
Location: Remote | Salary: £40,000 - £45,000 per annum + £25,000 OTE
Are you ready to shape the future of education technology?
At Juniper, we do more than deliver MIS and EdTech solutions—we empower schools and trusts to do more, better. As one of the fastest-growing players in the sector, we’re setting a new standard through our integrated solutions, exceptional service, and client-first culture.
We’re looking for a Senior Account Manager (SAM) to join our team and take ownership of key school and trust relationships, ensuring we deliver lasting impact and value through our Software Solutions. This is a high-visibility role where you’ll be the go-to contact for your accounts, leading conversations that drive engagement, satisfaction, and strategic growth.
What You'll Be Doing
- Be the primary point of contact for a portfolio of schools and MATs, understanding their challenges and recommending tailored MIS and EdTech solutions.
- Proactively manage and nurture relationships, using your insight to support, retain, and grow accounts.
- Build a revenue pipeline by upselling additional products to existing Juniper customers and targeting new opportunities in the whitespace market.
- Own a pipeline of existing clients and whitespace opportunities—working closely with marketing, market intelligence and commercial teams to engage prospects through calls, emails, campaigns, and events.
- Identify upsell and cross-sell opportunities across Juniper’s product suite.
- Lead regular account reviews and meetings, using tools like our product matrix and customer health scores to advise clients and enhance equity, infill, and profitability.
- Ensure seamless internal collaboration for smooth service delivery, issue resolution, and ongoing support.
- Provide strategic input to internal teams based on client insights and industry trends.
What We're Looking For
- 3–5 years of experience in sales or account management within the education software or MIS/EdTech space
- A consultative approach and a strong understanding of how schools operate—and how to meet their evolving digital and data needs.
- A proven track record of hitting sales targets and building trusted client relationships.
- Excellent communication and presentation skills—verbal, written, and visual.
- Strong time management and multitasking abilities—you thrive in a fast-paced, high-accountability environment.
- Resilience, drive, and curiosity—you’re always looking for the next opportunity and the next best question to ask.
Knowledge & Tools
- Familiar with CRMs like SugarCRM, HubSpot, and platforms such as Gong for tracking conversations and identifying insights.
- Commercially astute and analytically sharp—you use data to inform decisions and inspire confidence.
- Comfortable with account reviews, customer health reporting, and using insights to guide strategy.
Why Join Juniper?
- We’re a values-led organisation with a collaborative, forward-thinking culture.
- You’ll be part of a growing business that’s disrupting the status quo in EdTech.
- You’ll have real autonomy and support to shape your role, make an impact, and grow professionally.
- Access to cutting-edge solutions that schools genuinely need and value.
Interview process
- Phone screen
- 1st stage
- 2nd stage
We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at [email protected]
Juniper Education Benefits
- Day 1 right to company sick pay
- Enhanced annual leave entitlement
- Opportunity to purchase additional leave
- Entitlement to carry over leave to next entitlement year
- Day 1 access to 24/7 GP & prescription services
- Day 1 access to rewards platform
- Cycle to work scheme
- Enhanced maternity & adoption pay
- Day 1 access to employee assistance platform
- Funded development/Qualification opportunities
- Voluntary health care cash plan
- Voluntary private medical insurance
- Plus more!
Sound Like You?
If you’re ready to move beyond transactional sales and build meaningful, lasting partnerships in a fast-moving sector, we want to hear from you.
Apply now to join a team where service, impact, and innovation are more than just words—they’re how we work.
Please note: We are unable to provide visa sponsorship at this time.
