Senior Account Manager (FTC)

Senior Account Manager (FTC)

Location: London | Department: Client Services | Reports to: Account Director

About the Role

Topham Guerin is a global creative and digital agency built for the attention age. We work fast, smart, and boldly to craft campaigns that cut through the noise and make things happen – across politics, public sector, health, culture, and beyond.

We’re looking for a talented Senior Account Manager on a fixed-term contract to lead and deliver high-impact creative campaigns. You’ll be the day-to-day client lead across a range of projects, primarily focused on social and digital channels, but with the ability to integrate across traditional formats when needed.

This is a brilliant opportunity for a driven, solutions-oriented account handler who’s comfortable owning delivery, building trusted client relationships, and collaborating across creative and media teams to produce standout work that drives impact and influences behaviour.

Key Responsibilities

• Lead the day-to-day management of client relationships and campaign delivery across multiple accounts and multiple concurrent work streams

• Champion creative excellence and provide clear, inspiring briefs to creative and media teams.

• Work as part of a close media, accounts and creative project squad focused on to delivering ongoing creative and content optimisation 

• Develop and present proposals, project plans, and performance reports that drive client confidence and campaign optimisation.

• Own budgets, timelines, scopes, and approvals to keep work on track and profitable.

• Drive account growth by identifying opportunities to add value, solve problems, or expand briefs.

• Support new business efforts by helping shape pitch responses and onboarding new clients.

• Provide mentorship to junior team members and contribute to improving account management processes across the agency.

Requirements

• 3–5+ years of experience in a creative agency, most recently as an Account Manager or Senior Account Manager.

• Proven ability to lead social and digital campaigns, with a deep understanding and experience of platform best practices and delivery across wider channels, e.g. website design and build and eCRM.

• Strong client management skills – you’re confident, calm, and credible in everything you do.

• Sharp written and oral communication skills, with the ability to explain complex performance insights clearly and concisely.

• Comfortable managing multiple workstreams and deadlines with excellent attention to detail.

• Curious, collaborative and proactive for bold thinking in fast-paced environments.

• An understanding of campaign reporting and data-driven with an eye for an insight around which to build compelling creative and media opportunities for communications

• Strong commercial awareness and experience tracking scopes, budgets, and campaign performance.

• Up to date on creative trends, social platforms, and the wider media landscape.

What We Offer

• A chance to work on purpose-driven campaigns with real-world impact.

• A fast-moving, collaborative, and ideas-first culture.

• Opportunities to grow, take ownership, and be part of a highly ambitious agency team.

• Experience across truly integrated creative and media delivery on campaigns

This role is perfect for someone who:

✅ Has 3–5+ years’ agency experience

📱 Lives and breathes social & digital

🧠 Thinks strategically & creatively

🎯 Executes flawlessly across multiple projects.

🤝 Builds client relationships like a pro.

⚡ Loves a fast-paced environment.

🔥 Wants to be part of a bold agency doing meaningful work

What you’ll be doing:

💬 Owning client relationships

🎬 Leading global creative campaigns from brief to delivery

💡 Working with across a creative and media project squad to deliver standout work

📈 Tracking performance and spotting growth opportunities

If you’re ready to bring the energy, ideas, and leadership – we want to hear from you. 💥

📩 Apply now or send your CV to [email protected] - we can’t wait to hear from you.